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The Smart Hotel Hat Yai is a 7-floor hotel located in a convenient area of Hat Yai. A 10-minute walk brings guests to Central Festival Shopping Centre. Hat Yai Bus Station is located a 5-minute drive away. Upon arrival, guests enjoy a complimentary welcome drink. Decorated in soft tones, the guestrooms have a flat-screen TV and complimentary WiFi. It has a refrigerator and a private bathroom with shower facilities and free toiletries. The Smart Hotel Resort provides daily room service and complimentary coffee/tea for all guests. Daily housekeeping, taxi services, 24-hour security and laundry services are all available. Free parking is available on-site. The nearest airport is Hat Yai International Airport, 15 km from the property.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

American, Buffet, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 extra-large double bed
1 single bed
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.6
Comfort
8.7
Value for money
8.5
Location
8.3
Free WiFi
9.2
High score for Hat Yai
Select topics to read reviews:

Guests who stayed here loved

  • Amny
    Malaysia Malaysia
    Everything is nice , but the toilet a bit smelly . Easy Parking and near to town .
  • Izzana
    Malaysia Malaysia
    Everything is perfect. Will repeat again next time♥️
  • Norazlina
    Malaysia Malaysia
    Very close to every attraction place like Central Festival, Macro..Asean Night Market and many more.
  • Alice
    Malaysia Malaysia
    I love it this hotel was clean and comfortable The staff was friendly , location just walk 15 min to central Festive and makro mall I will come back again next trip .
  • Ayenjiji
    Malaysia Malaysia
    room is large, comfortable, clean, full facilities, large mirror for makeup, bed is so nice to sleep on, staff so friendly, they offer free shutter to central festival n hatyai bus station also, the location is great and peace.. they offer free...
  • M
    Australia Australia
    The room is spacious Free shuttle Staff was so nice!
  • Atchariya
    Thailand Thailand
    Very comfortable bed the best one in Hat Yai hotel
  • Liza
    Malaysia Malaysia
    The bed & towel, very clean & white. The cleanliness The balcony The aircond, very powerful The quiet & peaceful enviroment The location, is quiet not like the city center The seating area outside the lobby.
  • Khairunisa
    Malaysia Malaysia
    a very nice and convenient place to stay. the staffs are very friendly and helpful. very recommended
  • Mohd
    Malaysia Malaysia
    the hotel is very very clean. the room is clean and nice

Hotel surroundings

Restaurants
1 restaurant on site

  • Smart Resturant
    • Cuisine
      Chinese • British • Thai
    • Ambiance
      Family friendly • Modern

Facilities of The Smart Hotel Hat Yai
Great facilities! Review score, 8.2

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Airport shuttle
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Tumble dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Activities
  • Themed dinner nights
    Additional charge
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Thai

House rules
The Smart Hotel Hat Yai takes special requests - add in the next step!

Check-in
From 14:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of THB 500 is required on arrival. That's about £11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

11+ years
Extra bed upon request
THB 400 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBMaestroUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Smart Hotel Hat Yai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of THB 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about The Smart Hotel Hat Yai

  • The prices at The Smart Hotel Hat Yai may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Smart Hotel Hat Yai has 1 restaurant:

    • Smart Resturant
  • Room options at The Smart Hotel Hat Yai include:

    • Double
    • Twin
    • Family
  • Check-in at The Smart Hotel Hat Yai is from 14:00, and check-out is until 12:00.

  • Yes, The Smart Hotel Hat Yai is popular with guests booking family stays.

  • The Smart Hotel Hat Yai is 1.6 miles from the centre of Hat Yai. All distances are measured in straight lines. Actual travel distances may vary.

  • The Smart Hotel Hat Yai offers the following activities / services (charges may apply):

    • Themed dinner nights
  • Guests staying at The Smart Hotel Hat Yai can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • American
    • Buffet
    • À la carte
    • Breakfast to go