Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore. - 277 rooms and suites, 4 outlets, 10 meeting facilities - Family-friendly urban resort set within a culturally city - Shangri-La Cares: Commitment to your well-being in our care

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Located in the top-rated area in Chiang Mai, this property has an excellent location score of 8.8!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Asian, American, Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
2 twin beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
8.9
Comfort
9.0
Value for money
8.2
Location
8.8
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Jonathan
    United States of America United States of America
    the staff couldn't have done any more to help us and make our stay awesome. The hotel is great. Nice pool for families. to hang out in. Close to all the restaurants and markets.
  • Eli
    Israel Israel
    Really great hotel. Great pool for the family and kids. The horizon club was well worth it and the staff there were amazing!
  • Abdulrahman
    Saudi Arabia Saudi Arabia
    Facilities are amazing, pool is fantastic and SPA is outstanding
  • Roni
    Israel Israel
    Amazing hotel! Great for kids. The pool is great. Excellent service.
  • Abdulrhman
    Saudi Arabia Saudi Arabia
    Shangri-La is a different experience. They take care of little details
  • Amit
    United Kingdom United Kingdom
    Absolutely everything from pickup at the airport to checking in. Staff were all amazing, facilities were fantastic. Clean and very well looked after. We were a family of 4, two kids one 7 and the other 2. They both loved it.
  • Denise
    United States of America United States of America
    We loved the relaxing atmosphere of this property. The pool area was fantastic. The staff couldn’t be any friendlier or more helpful.
  • Daniel
    United States of America United States of America
    Amazing property. Felt like I was staying in paradise. The facilities were all very luxurious and the staff was incredible. I can’t imagine a better hotel experience. I can’t wait to go back.
  • Tracy
    United States of America United States of America
    helpful and polite staff, large "resort" similar to a Vegas style resort, great value, large rooms with comfortable beds, within walking distance to two (2) different food courts/street shopping. Highly recommend
  • Usher
    Israel Israel
    Old-style grand hotel, well located. Well staffed and Excellent service.

Area info

Restaurants
4 Restaurants On Site

  • China Kitchen
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Dhala & Pool
    • Cuisine
      Italian • Thai • International
    • Ambience
      Family-friendly • Romantic
  • The Lobby Lounge
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
  • Kad Kafe
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic

Resort facilities at Shangri-La Chiang Mai
Great facilities! Review score, 8.7

Most popular amenities
  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Tennis equipment
    Additional charge
  • Kids' club
  • Ping-pong
  • Playground
  • Tennis court
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach umbrellas
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Thai
  • Chinese

House rules
Shangri-La Chiang Mai takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash is not accepted

The fine print
Must-know information for guests at this property

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Shangri-La Chiang Mai

  • Room options at Shangri-La Chiang Mai include:

    • Double
    • Twin
    • Suite
  • Yes, Shangri-La Chiang Mai is popular with guests booking family stays.

  • Shangri-La Chiang Mai offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Playground
    • Ping-pong
    • Tennis court
    • Kids' club
    • Open-air bath
    • Personal trainer
    • Swimming pool
    • Themed dinners
    • Tennis equipment
    • Locker rooms
    • Spa facilities
    • Happy hour
    • Steam room
    • Foot bath
    • Spa/Wellness packages
    • Fitness
    • Yoga classes
    • Fitness classes
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Shangri-La Chiang Mai can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Halal
    • Asian
    • American
    • Buffet
  • Check-in at Shangri-La Chiang Mai is from 3:00 PM, and check-out is until 12:00 PM.

  • Shangri-La Chiang Mai is 1.5 miles from the center of Chiang Mai. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-La Chiang Mai on this page.

  • Shangri-La Chiang Mai has 4 restaurants:

    • China Kitchen
    • The Lobby Lounge
    • Dhala & Pool
    • Kad Kafe
  • The prices at Shangri-La Chiang Mai may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.