Please present the same credit card used to guarantee your booking, together with a valid passport, when checking in at the hotel. Please note that the name of the credit card holder must be the same as the guest's name on the passport and reservation.

Please note that the resort provides transfer services by speedboat and car between Trat Airport and the property at an additional charge. For more information, please contact the property directly. Contact details can be found on the booking confirmation.

For Joining New Year's Eve Gala Dinner On 31 Dec 2024 and 31 Dec 2025, there is additional charge guest required to pay with resort team or book via E-mail : treekohchang@santhiya.com directly.

New Year's Eve Gala Dinner On 31 Dec 2024 and 31 Dec 2025, there is additional charge must to pay at hotel directly for number occupied basic in room and extra person as below;

- Child age 0-1 year stays free with an accompanied adult.

- Child age 2-11 years old will be charged THB 1,500++/person.

- Adult age 12 years old and over will be charged THB 3,000++/person. "

"Guests booking promotion Free Hotel Credit will receive a room with daily breakfast and a 1,000 THB/room/night Hotel Credit, which can only be applied to dining and spa services during the current stay and cannot be redeemed for cash"

כשתעשו צ'ק-אין, תצטרכו להציג תעודה מזהה עם תמונה וכרטיס אשראי. שימו לב שכל הבקשות המיוחדות תלויות בזמינות, ויכול להיות שיהיו כרוכות בתשלום נוסף.

יש לשלם פיקדון נזקים בסך 3,000 THB בעת ההגעה. התשלום ייגבה במזומן. אתם אמורים לקבל החזר בעת הצ׳ק-אאוט. הפקדון יוחזר לכם במלואו במזומן, בכפוף לבדיקת נזקים במקום האירוח.