Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

To ensure the security of our customers' payments, the hotel has implemented a more robust method known as the Red Dot Payment gateway. This enhanced system offers increased protection and safeguards against potential security threats. As per our payment policy, the property will send you a payment link through the Red Dot Payment gateway for your convenience and peace of mind. By utilizing this secure payment method, we strive to provide our valued customers with a safe and reliable transaction experience.

Please note that SALA Chaweng Beach Resort is split into two wings, “Oceanfront” and “Garden” Wing. Rooms in the Garden wing are located on the opposite side of the road to the hotel main entrance, and will be required to cross the zebra crossing when visiting our lobby, beachfront pool and The Tent restaurant. Any guests not wanting to cross the road are advised to book one of our Oceanfront room types.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知SALA Samui Chaweng Beach Resort您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。