Railay Princess Resort & Spa offers a transfer service from Krabi International Airport at an additional charge. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.

The resort can only be accessed by a long-tail boat. From Krabi Airport, guests will have to take a taxi to Ao Nam Mao Pier or Aonang Beach to catch a boat to Railay Beach.

The resort is located next to the Railay Pier.

Please note that the name of the guest on booking confirmation must be the same name as the credit card holder. Guest must present the same credit card used to guarantee the booking when checking in or making payment at the hotel. The hotel will collect a new payment if guests fail to present their credit card upon check-in.

Room rates on 24 December 2023 include compulsory Christmas Eve’s gala dinner. Extra people will be additionally charged by the hotel. and Room rates on 31 December 2023 include compulsory New Year’s Eve gala dinner. Extra people will be additionally charged by the hotel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Railay Princess Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of THB 2,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

RENOVATION NOTICE

We would like to share with you the updated progress on our renovation project of the Superior Room which we will progress from the 3rd to 6th buildings of the Superior Room and Princess Restaurant. During the process of renovation, our garden pool will be temporarily closed and can be used rooftop pool as usual.

However, the Princess Restaurant will be relocated to serve breakfast in the SPA zone as normal, while lunch and dinner will be served on the rooftop pool and outdoor terrace at the restaurant.

Due to the weather conditions in Krabi which has affected our construction schedule, we then have to provide you with the schedule of the project below detail for your information.

Room Structural work from 16 May – 31 October 2024.

Restaurant Structural work 01 June – 30 August 2024

Time: 10.00 - 16.00 hours.

Hostia sú pri registrácii povinní predložiť platný doklad totožnosti s fotografiou a kreditnú kartu. Upozorňujeme, že vyhovenie špeciálnym požiadavkám zavisí od dostupnosti a môžu sa na ne vzťahovať dodatočné poplatky.

Prosím, informujte ubytovacie zariadenie Railay Princess Resort & Spa o predpokladanom čase príchodu vopred. Môžete na to použiť políčko Špeciálne požiadavky počas rezervácie alebo kontaktovať ubytovacie zariadenie priamo. Kontaktné údaje sú uvedené v potvrdení vašej rezervácie.

Pri príchode je vyžadovaná záloha za prípadné škody vo výške THB 2 000. Záloha bude účtovaná v hotovosti. Suma by vám mala byť vrátená pri odhlásení sa z ubytovania. Záloha vám bude vrátená v plnej výške v hotovosti po kontrole stavu ubytovania.