For group policy;

• When Booking more than 4 rooms: A one night deposit of total room number will be required and non refundable.

• When Booking more than 7 rooms: A 50% of total room charge will be required upon reservation made. Cancellation or amendment will be required 14 days before arrival date.

Please acknowledge and allow hotel can charge your deposit within 3 days when your room reservation is confirmed to guarantee your group reservation.

The reservation Department will contact and send the payment link to you via message box. If you don't have any feedback about deposit payment, the hotel has authorized to cancel your group booking without notice in advance.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Aira Hotel Bangkok Sukhumvit 11您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

到店时需支付损毁押金：THB 2,000。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。