JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La
- City view
- Swimming pool
- Free Wifi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safe
With elevated views of the city and located right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel features an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 0.6 mi away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 11 mi away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness center and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Family rooms
- Non-smoking rooms
- Free parking
- Fitness center
- Restaurant
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
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Guests who stayed here loved
- Donald
the United States“Excellent location atop 313@somerset and easy access to NS MRT Somerset. The rooftop pool has great views of the city.” 
Linda the United States“the hotel was exceptional at every level. top notch staff, cleanliness, facilities, the buffet breakfast was superb with all kinds of foods to cater to all nationalities. it was very impressive. we paid extra to be on the highest floor (20) and...”- Rachana
Cambodia“Great location, a lot of shopping malls and restaurants. Friendly staffs and helpful.” - Linda the United States“Breakfast buffet has an array of amazing food options, including ice cream! Location is spot on, located near a strip of other hotels and shopping malls. The train stops at the hotel, so it's easily accessible to/from the airport with luggages....”
Mutiara
Indonesia“We have two small children with us, the hotel was equipped to cater for both in terms of room and breakfast selection. Staff were nice and helpful”- Sam
Australia“Super central and conveniently located above a mall, meaning everything you need is walking distance. Great fun rooftop and Club Room food was fantastic. Kids enjoyed the robot” 
Selvi
Malaysia“Very near to the shops for food, shopping and access to subway.”
Rizka Indonesia“The location is perfect just above the Orchard Getaway mall where you can shop and eat many kinds of food”
Stefan
Denmark“the breakfast was very good, first day we was a bit late ( 9am) and the que was almost to the reception, so we skip the breakfast that day and found some in the city instead, but second day we went for breakfast at 8 am and there was no que which...”- Kishor
the United Arab Emirates“Pool was the best for our kids and we will be back next time”
Hotel area info
Restaurants1 Restaurant On Site
- Makan@Jen
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceModern
Amenities of JEN Singapore Orchardgateway by Shangri-LaGreat facilities! Review score, 8.8
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Family rooms
- Non-smoking rooms
- Free parking
- Fitness center
- Restaurant
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
Bathroom
- Toilet paper
- Towels
- Guest bathroom
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
View
- View
Outdoors
- Sun deck
Kitchen
- Electric kettle
Room Amenities
- Clothes rack
Activities
- Bicycle rental
- Happy hourAdditional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree public parking is available on site (reservation is not needed).
Front Desk Services
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child servicesAdditional charge
Cleaning Services
- Daily housekeeping
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/Photocopying
- Meeting/Banquet facilities
Safety & security
- Safe
General
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Wake-up service
- Car rental
- Packed lunches
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Outdoor swimming poolFree!
- Open all year
- Pool with view
- Pool/Beach towels
- Pool bar
Spa
- Fitness center
Languages Spoken
- English
- Hindi
- Japanese
- Korean
- Malay
- Chinese
House rulesJEN Singapore Orchardgateway by Shangri-La takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
Please note that the swimming pool's operating hours are from 06:00 to 23:00. The payable total price may be increased by 1% due to the GST increase in 2024.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about JEN Singapore Orchardgateway by Shangri-La
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JEN Singapore Orchardgateway by Shangri-La is 1.1 miles from the center of Singapore. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at JEN Singapore Orchardgateway by Shangri-La is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at JEN Singapore Orchardgateway by Shangri-La may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at JEN Singapore Orchardgateway by Shangri-La include:
- Double
- Twin
- Family
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JEN Singapore Orchardgateway by Shangri-La has 1 restaurant:
- Makan@Jen
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, JEN Singapore Orchardgateway by Shangri-La is popular with guests booking family stays.
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Guests staying at JEN Singapore Orchardgateway by Shangri-La can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Continental
- Buffet
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JEN Singapore Orchardgateway by Shangri-La offers the following activities/services (charges may apply):
- Fitness center
- Swimming pool
- Happy hour
- Bicycle rental
