Full payment is required within 24 hours upon booking. The property will contact you after you book to provide instructions. Guests are required to present the credit card used to make the reservation, upon arrival. The property reserves the right to request for full payment or cancel the booking, should the guest fail to do so. The property is located in a building with no elevator. From 28 February 2022, Heritage Collection on Chinatown will be activating its mobile self check-in process! Here are some important information to note before you book: -All staying guests must have a valid credit/debit card to be issued a mobile key. -A valid passport is required to complete your pre-arrival registration form and for verification upon check-in. -Complete check in process will be shared via email upon completing your booking. The property only accepts Passport ID as a valid identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This is a non-smoking premise. A fine of SGD1000 will be imposed on the guest should the guest be found smoking. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided. The payable total price may be increased by 1% due to the GST increase in 2024.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Heritage Collection on Chinatown - Mobile App Check-In您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

此住宿位於交通忙碌地區，可能有噪音干擾。

由於新冠肺炎（COVID-19）疫情，此住宿已縮短接待住客及提供服務的時段。

入住時須支付 S$ 200 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。