Please note: -We do not accept any guests who are waiting for PCR test, doing any form of quarantine or SHN. - Reception is opened from 09:00 - 18:00 - A simple 2 steps self check-in process will be arranged for guests arriving outside reception opening hours. Kindly inform the hotel in advance for self check-in arrangements to be made. Contact details can be found on the booking confirmation. - Luggage storage service is provided for the same day. Overnight storage of luggage is not allowed. - Housekeeping services are from 10:30 - Air conditioning will be switched on from 17:00 - 09:00 - Simple Breakfast is served from 09:00 - 11:00 - Only registered guests are allowed into the lodge - 24-hour access is available via a wristband or an access card. - We do not allow children to stay in the hostel. - We will charge all the credit card (card not present ) days before check in to secure the booking. If the credit card transaction was declined, the property reserved the right to cancel the booking and email the guest. - In the event of a dispute over charging on credit cards, the property has the final say to the case. - By using this Website to make reservations, you agree to be bound by all of such Hotel’s standard terms and conditions and by any other policies, terms and conditions that may apply. - By using this Website to make reservations, you hereby authorize the Hotel and us to use your personal information including credit/ debit card information that you provide to us for the purpose of the reservation. - By providing your credit/ debit card information, you represent and warrant that (i) you are legally authorized to use the credit/ debit card you provided; (ii) you authorize us to charge you in full for all charges incurred by you and your guests (if applicable) or charged to your account for all products and services purchased by you and any damage or loss caused by you and your guests during your stay (including, without limitation, damage to the Hotel’s property); (iii) you authorize us to charge you in full the prepayment or advance purchase at the time of reservation; and (iv) you authorize us to charge any cancellation charges to your credit/ debit card. - While all reasonable security measures will be taken to secure your credit/ debit card information, you agree to hold us and our employees and officers harmless and release us from any actions, claims, liability, damage or loss resulting from any loss, release, compromise, or disclosure of your credit/ debit card information caused by malware attacks, phishing attacks, viruses, hacking activities, malicious software and any other unlawful interference of the Website’s operating system or unauthorized access by third parties. - All payments made by you are subject to your respective bank’s charges for foreign transaction fees, where applicable. Additional foreign exchange fees may also apply if any other currency, which is not from your originating issued card’s country, is selected to be charged. - If you choose to check out of the Hotel without settling your bill in full, you expressly and irrevocably authorize us to charge to your credit/ debit card, which was used at the time of check-in, provided to secure your reservation, or saved in your account (whichever is available), all charges you and your guests may have incurred including any damage or loss caused by you or your guests to the Hotel during your stay. - We do not accept kids below 16 years old and seniors above 60 years old to stay in the hostel for safety reasons. During check in, if the guest's age falls below 16 and above 60 yrs old, the property reserved to rights to cancel the reservation. The payable total price may be increased by 1% due to the GST increase in 2024.

Anda mesti menunjukkan kad pengenalan bergambar serta kad kredit semasa mendaftar masuk. Harap maklum bahawa semua Permintaan Khas adalah tertakluk kepada ketersediaan dan bayaran tambahan mungkin dikenakan.

Sila beritahu Dream Lodge terlebih dahulu mengenai anggaran waktu ketibaan anda. Anda boleh melakukan ini dengan menggunakan kotak Permintaan Khas semasa membuat tempahan. Anda juga boleh menghubungi tempat penginapan dengan maklumat hubungan yang telah tertera di pengesahan anda.

Bayaran melalui pemindahan bank diperlukan sebelum ketibaan. Penginapan akan menghubungi anda untuk memberi arahan selepas tempahan dibuat.

Sebagai respons kepada Coronavirus (COVID-19), langkah keselamatan dan sanitasi tambahan sedang dilakukan di penginapan ini.

Perkhidmatan makanan dan minuman di penginapan ini mungkin terhad atau tidak tersedia disebabkan Coronavirus (COVID-19).

Disebabkan Coronavirus (COVID-19), penginapan ini telah mengambil langkah untuk membantu melindungi keselamatan tetamu dan kakitangan. Oleh itu, beberapa perkhidmatan dan kemudahan tertentu mungkin dikurangkan atau tidak tersedia.

Disebabkan Coronavirus (COVID-19), penginapan ini telah mengurangkan waktu operasi bagi perkhidmatan dan kaunter penerimaan tetamu.

Mengikut garis panduan pihak kerajaan untuk mengurangkan penularan Coronavirus (COVID-19), penginapan ini boleh meminta dokumentasi tambahan daripada tetamu untuk mengesahkan identiti, itinerari pelancongan dan maklumat relevan yang lain, semasa tarikh di mana garis panduan berkuat kuasa.

Disebabkan Coronavirus (COVID-19), penginapan ini mematuhi langkah-langkah penjarakan fizikal yang ketat.

Disebabkan Coronavirus (COVID-19), sila pastikan anda hanya menempah penginapan ini mengikut garis panduan kerajaan tempatan bagi destinasi tersebut, termasuk tetapi tidak terhad kepada tujuan pelancongan, dan saiz kumpulan maksimum yang dibenarkan.

Disebabkan Coronavirus (COVID-19), pemakaian pelitup muka adalah mandatori di semua kawasan dalaman umum.

Tidak dibenarkan untuk menginap di tempat penginapan ini atas tujuan kuarantin Coronavirus (COVID-19).