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Situated on Prästgatan pedestrian street in central Östersund, Hotel Emma offers free WiFi and individually decorated rooms with TV and a private bathroom with shower. Stortorget Square is 70 metres away. All rooms at Emma Hotel feature wooden floors and a work desk. Some rooms have a bed sofa while others include a seating area. A buffet breakfast with local and organic ingredients is served each morning. Dinner can be delivered to the hotel from a local restaurant and guests can also dine at the restaurant at a discounted rate. Relaxation options include a common TV lounge where free hot drinks and cookies are available at all times. Bicycle rental is possible from May until October. Guests enjoy a discounted price at Sport's Gym, within 250 metres of the hotel. Local handicrafts are available for purchase at the hotel. Several shops, restaurants and pubs are located in the surrounding area. Östersund Central Station is 600 metres away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet, Breakfast to go

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
2 single beds
or
1 sofa bed
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Guest reviews

Categories:

Staff
9.5
Facilities
8.4
Cleanliness
9.1
Comfort
9.1
Value for money
8.9
Location
9.5
Free WiFi
9.1
High score for Östersund

Select topics to read reviews:

Guests who stayed here loved

  • Olivia
    Switzerland Switzerland
    The breakfast was incredible and the staff very nice. We had a beautiful, cosy and spacious room.
  • Sus
    Germany Germany
    Wonderful staff and cosy room. Excellent breakfast with local food. Never had so much to choose from. The hotel is small and very personal. The manager is always available and you can ask anything. One of the best places this year!
  • Marius
    United Kingdom United Kingdom
    The hotel was really accommodating when we needed to extend our stay with one night . The room is really clean. Delicious breakfast with a huge selection The staff are really nice and helpful. Yes,we recommend this hotel
  • Marius
    United Kingdom United Kingdom
    Beautiful hotel in center of Östersund, really good breakfast. We were leaving early morning,and they prepared a take away breakfast for us which was really nice. We stayed in a pet friendly room . We were really happy with our choice. We...
  • Suzanne
    Sweden Sweden
    Best location in the centre of town. Big rooms, great breakfast, helpful staff, good facilities.
  • Paola
    Italy Italy
    The hotel is located in the town center, but has a convenient parking solution. The room was very comfortable and warm and the breakfast was exceptional
  • Eileen
    Turkey Turkey
    Large, well appointed room with sofa, chair, dressing table and fridge. Great choice for breakfast with coffee/tea and biscuits available all day long. Located in a pedestrianised street convenient for the railway stations, the bus station and...
  • Hannah
    New Zealand New Zealand
    The staff were very friendly, the location perfect and the breakfast was delicious in a very cosy room.
  • Keith
    United Kingdom United Kingdom
    Easy access out of normal hours and great parking at the rear for our five motorcycles. Good location for the town centre too.
  • Linda
    Sweden Sweden
    The breakfast is fantastic, the hotel is located right in the city centre with easy access everywhere, the staff are super friendly. Would definitely stay again.

Hotel surroundings

Facilities of Hotel Emma
Great facilities! Review score, 8.4

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Bingo
    Additional chargeOff-site
  • Aerobics
    Off-site
  • Temporary art galleries
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Kid-friendly buffet
  • Breakfast in the room
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs SEK 145 per day.

  • Parking garage

Services

  • Pet bowls
  • Pet basket
  • Daily housekeeping
  • Shared lounge/TV area
  • Luggage storage
  • Fax/photocopying
  • Express check-in/check-out
  • Room service

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key access
  • Safety deposit box

General

  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Full body massage
  • Hand massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge

Languages spoken

  • English
  • Swedish

House rules
Hotel Emma takes special requests - add in the next step!

Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

3 years
Cot upon request
SEK 75 per stay
4 - 12 years
Extra bed upon request
SEK 225 per child, per night
13+ years
Extra bed upon request
SEK 375 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 20
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Staffed Check-in hours:

Monday to Friday: until 20:00

Saturday to Sunday: until 16:00

If you expect arrive outside these hours, please contact Hotel Emma in advance.

Please note that cats cannot be accommodated at Hotel Emma.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Emma in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Hotel Emma

  • Check-in at Hotel Emma is from 14:00, and check-out is until 12:00.

  • Hotel Emma is 150 yards from the centre of Östersund. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Emma offers the following activities / services (charges may apply):

    • Massage
    • Cycling
    • Skiing
    • Bowling
    • Fishing
    • Canoeing
    • Windsurfing
    • Neck massage
    • Temporary art galleries
    • Back massage
    • Bingo
    • Full body massage
    • Aerobics
    • Hand massage
    • Bicycle rental
    • Fitness
  • The prices at Hotel Emma may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Hotel Emma is popular with guests booking family stays.

  • Guests staying at Hotel Emma can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Buffet
    • Breakfast to go
  • Room options at Hotel Emma include:

    • Single
    • Twin/Double
    • Family