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Get the celebrity treatment with world-class service at Torel Palace Porto

Featuring an outdoor swimming pool, a restaurant as well as a bar, Torel Palace Porto is located in the centre of Porto, 600 metres from Sao Bento Metro Station. This 5-star hotel offers a concierge service and luggage storage space. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Guests at the hotel can enjoy a buffet or a continental breakfast. Popular points of interest near Torel Palace Porto include Sao Bento Train Station, Ribeira Square and Palacio da Bolsa. Francisco Sá Carneiro Airport is 16 km away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Porto, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
2 single beds
and
1 double bed
2 single beds
and
1 double bed
Bedroom
2 single beds
and
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
9.1
Location
9.6
Free WiFi
9.2
High score for Porto

Select topics to read reviews:

Guests who stayed here loved

  • James
    United Kingdom United Kingdom
    Location was good. Breakfast was also good and staff very attentive.
  • Yannick
    Germany Germany
    No doubt, one of the best five stars property I ever stayed at. Exceptional place! We felt very welcomed at Torel Palace Porto.
  • Hkstephen
    Hong Kong Hong Kong
    The staff were exemplary from start to finish. They were helpful, thoughtful and friendly. The hotel is beautifully decorated; unusual but tasteful. You have a feeling of grace and luxury from the moment you step in.
  • Andrea
    United Kingdom United Kingdom
    Beautiful hotel, well located in Porto, excellent staff, excellent breakfast, bedrooms were well appointed, comfortable and very luxurious
  • Ismini
    United Kingdom United Kingdom
    Amazing place! I can't fault it. The staff were so friendly and helpful. It felt genuine. It has been a great experience. Thank you
  • Jill
    United States United States
    Very centrally located, just steps away from many lively parts of town. It’s a gorgeous building and on a quiet street.
  • Ellen
    New Zealand New Zealand
    Excellent service by all staff. Especially Rui. Lovely room and very nice breakfast
  • Robert
    United Kingdom United Kingdom
    Excellent staff. Gave the impression that they actually cared that we were happy and enjoying our stay. Property well furnished and decorated. House keeping an example to many as to how it can be done. Extensive range of breakfast to a very...
  • Karen
    Spain Spain
    Lovely hotel in a good Location. Amazing helpful stagf
  • Katy
    United States United States
    Everything and everyone!! Beautiful hotel, amazing breakfast, brilliant staff.

Hotel surroundings

Restaurants
1 restaurant on site

  • Blind- Restaurante Recomendado pelo Guia MICHELIN, 2024
    • Cuisine
      Portuguese • Local • International
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Torel Palace Porto
Great facilities! Review score, 9.5

Most popular facilities

  • Outdoor swimming pool
  • Parking
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar

Pets
Pets are allowed. Charges may be applicable.

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is needed) and costs € 25 per day.

  • Parking garage

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Languages spoken

  • English
  • Spanish
  • French
  • Portuguese

House rules
Torel Palace Porto takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about £84. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
€ 75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

When booking 5 or more rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: 03391

FAQs about Torel Palace Porto

  • Check-in at Torel Palace Porto is from 15:00, and check-out is until 12:00.

  • Torel Palace Porto has 1 restaurant:

    • Blind- Restaurante Recomendado pelo Guia MICHELIN, 2024
  • Torel Palace Porto offers the following activities / services (charges may apply):

    • Swimming Pool
  • Torel Palace Porto is 700 yards from the centre of Porto. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Torel Palace Porto can enjoy a highly-rated breakfast during their stay (guest review score: 9.9).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Torel Palace Porto may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Torel Palace Porto include:

    • Twin/Double
    • Double
    • Suite
    • Studio
    • Apartment