You might be eligible for a Genius discount at Hotel Universal. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Located in the heart of the city of Porto, Hotel Universal offers rooms with air conditioning and free WIFI access throughout the hotel, as well as a common area, bar and 24-hour reception. The property is about 250m from S.Bento Train Station, 400m from the famous Torre dos Clérigos and 600m from D. Luis I bridge. Guest rooms of Hotel Universal are equipped with a TV and private bathroom with a hairdryer and a shower or bathtub. Some rooms also have city views. In our hotel, all rooms have bed linen and towels. Continental breakfast it’s available every morning with us (extra cost) Our staff speaks several languages and is available to answer any questions you may have. You can also schedule transfers, cruises on the Douro River and many other activities in the city of Porto, including a short tourist route. Nearby we have several points of interest such as Ribeira Square (950m), Lello Bookshop (450), Oporto Coliseum (650m), Santa Catarina Street (950m), Oporto Catedral (650m), Majestic Café (500m) and many others. The nearest airport is Francisco Sá Carneiro Airport 16km away from Hotel Universal

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Porto, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Buffet


Sign in, save money

Sign in, save money

To see if you can save 10% or more at this property, sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
3 single beds
2 single beds
and
1 double bed
1 double bed
or
2 single beds
2 single beds
1 single bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.9
Facilities
7.2
Cleanliness
7.9
Comfort
7.8
Value for money
7.8
Location
9.5
Free WiFi
8.1
Low score for Porto
Select topics to read reviews:

Guests who stayed here loved

  • James
    United Kingdom United Kingdom
    The staff were really helpful..I needed a place to store my bike safely.
  • Löfgren
    Sweden Sweden
    Paula in the reception was absolutely fantastic! .. so kind, serviceminded and helpful .. absolutely an angel. Raise her salary directly!!!
  • Jonathan
    United Kingdom United Kingdom
    Raquel is an excellent receptionist... Location is perfect, comfy room.
  • Dolores
    United Kingdom United Kingdom
    The rooms were spacious and clean. The staff were so lovely and welcoming. The wifi was not working while I was there but they were very apologetic. They also kindly let me store my bags there the following day so I could explore the city.
  • Lynn
    Switzerland Switzerland
    Right in the center of the city next to the townhall
  • John
    Ireland Ireland
    I stayed here solo after walking Camino Portoguese. Excellent budget priced hotel in centre of Porto. Hotel, reception, room, bed, shower were all excellent and spotless. with tv and aircon. The hotel is a short walking distance to Porto...
  • Yuliia
    Ukraine Ukraine
    The hotel is in a perfect location and just in few minutes walk to famous attractions. The stuff is very friendly and helpful, we asked for hot water for a tea to have in room and also for an iron, and they gladly provided us with these. The...
  • Tom
    United Kingdom United Kingdom
    Location was perfect to get around the city, staff were fantastic and really friendly. Overall really good value for money.
  • Barbara
    Australia Australia
    The location was excellent and the staff personable and helpful.
  • Tess
    United Kingdom United Kingdom
    The hotel was perfectly located for exploring Porto, very clean and the staff were so helpful. The Brazilian guy (sorry we didn’t get his name!) on reception was very welcoming and friendly, he let us borrow a plug adapter because we’d lost ours....

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • The platform to the hotel entrance is a ramp? My mum is on wheelchair. Which room should I book for her best convenient.

    Hello it´s not a ramp it´s like a lift. The best room it´s the handicap room with all the facilities for people with wheelchair. Best Regards Diana Paiva
    Answered on 4 December 2019
  • I know that this accommodation does not have parking but is it possible to park outside free, is it easy to find parking please?

    Hi Parking free is difficult. Around hotel have parking for 17€/24h
    Answered on 18 June 2021
  • is the hotel wheelchair friendly and has barrier free access from hotel entrance to room?

    we have a platform from the entrance to the reception and then we have a lift
    Answered on 4 December 2019
  • Do you late check out with a fee? Flight leaves at 00.30 on the 7th so we dont want to pay for an additional night.

    Hello Check-out till 11:30€ is free Check-out til 14:30€ is 10€ ckeck-out till 17:00 is 20€ If you leave the luggage is recepcion is free till any hour
    Answered on 14 July 2021
  • how far is the bus station Campanha

    The bus station Campanhã takes 20 minutes walking or 8 minutes by car.
    Answered on 7 September 2022
  • does the guest room have the ensuite bathroom?

    Yes, all of them
    Answered on 12 January 2020
  • Still looking?

Hotel surroundings

Facilities of Hotel Universal

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Heating
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Billiards
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules
Hotel Universal takes special requests - add in the next step!

Check-in
From 14:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 05:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
VisaMastercardMaestroBankcardCash

The fine print
Need-to-know information for guests at this property

Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). A platform is available for disabled visitors, but not for luggage.

Pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel.

Please inform staff upon booking if your expected time of arrival should be later than 20:00.

Please note that for reservations for 5 or more rooms, a non-refundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate.

It is mandatory to present a vaccination card or COVID19 test upon check in. Please contact hotel if you have any further questions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

License number: 3727

FAQs about Hotel Universal

  • Hotel Universal is 350 yards from the centre of Porto. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Universal include:

    • Twin/Double
    • Triple
    • Quadruple
    • Twin
    • Double
    • Single
  • Hotel Universal offers the following activities / services (charges may apply):

    • Billiards
  • Check-in at Hotel Universal is from 14:00, and check-out is until 11:30.

  • The prices at Hotel Universal may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Universal can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental
    • Buffet