Hotel Cristal Porto is a new 4-star hotel in a central location in Porto. Set right next to Lapa Church, the hotel is 900 metres from Aliados Avenue. Modern rooms vary from Standard to Deluxe and Suites. Each one includes air conditioning, mini-bar, a flat-screen TV and a safety deposit box. Free WiFi is offered. A garden gives guests the tranquility away from the hustle and bustle of the city. A buffet restaurant is available, as well as a bar where Port wine can be tasted. Breakfast is served from 07:30 to 10:30. The 24-hour reception can help guests with car rental, luggage storage and transport options. There are 2 multifunction rooms for events. Guests can leave their car at the 24-hour parking (with extra costs). Cristal Porto Hotel is a 5-minute walk from Faria Guimarães Metro Station, and São Bento Train Station is 2 km away. Porto International Airport is 14 km.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 double bed
2 single beds
1 large double bed
1 extra-large double bed
3 single beds
1 large double bed
1 large double bed
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
8.6
Location
8.0
Free WiFi
8.7

Select topics to read reviews:

Guests who stayed here loved

  • Mark
    Australia Australia
    Proximity to work Great food breakfast and dinners Friendly staff
  • Håkan
    Sweden Sweden
    Clean and nice balcony, breakfast ok. I payed 10 euro per 24 hours for garage under the hotel. It was plenty of space in this season and really nice. Lift directly from garage up to hotel. 10 min walking to metro.
  • Stephen
    Portugal Portugal
    It was all very good. There was a great selection of good and drinks at breakfast. The staff were very accommodating, kind and helpful. The room was large, had a good bathroom and a comfortable bed.
  • Rachel
    Portugal Portugal
    All staff where very polite and helpful, good choice of breakfast and good service. Parking was a great plus as it’s difficult around that area. Well worth the price they charge per night. Cristal garden was a plus for the before dinner drinks,...
  • Erika
    Hungary Hungary
    Very nice staff, good location (the river is 30 minutes walk). Very clean, spacious room (405) with a big terrace. The breakfast was excellent. My husband got a very nice birthday cake as a surprice, which was an absolutely lovely gesture from the...
  • Susan
    United Kingdom United Kingdom
    Everything was beautiful at the hotel I really cannot put into words how much we enjoyed our stay the food the staff were lovely our room was so clean
  • Carole
    United Kingdom United Kingdom
    Just about everything: breakfast excellent; restaurant and bar both great (and restaurant was very good value, food beautifully presented); staff very helpful and pleasant - especially Luisa Gaio in the restaurant and the head barman (whose name...
  • Catherine
    Belgium Belgium
    Our room was comfortable and clean with a modern bathroom, it looks like the hotel was recently renewed. The location is quiet. The breakfast buffet is varied and generous.
  • Alexander
    Georgia Georgia
    Breakfast was excellent, room was adequate, a/c did not work at first, but eventually the staff got it working. Very pleasant staff. The only complaint is that this hotel, as well as pretty much all others in Portugal are Way Overpriced for what...
  • Philip
    United Kingdom United Kingdom
    It was ideally situated without all the noise from the city centre.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Cristal
    • Cuisine
      Portuguese • Local • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Hotel Cristal Porto
Great facilities! Review score, 8.9

Most popular facilities

  • Private parking
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Terrace
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)

Living Area

  • Dining area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs € 10 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Lift
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Languages spoken

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules
Hotel Cristal Porto takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation card.

Please note that there is a mini-bar available in the room which is not filled. Guests can request this at the reception.

Please note that bed types are subject to availability and can only be confirmed on the day of arrival by the hotel.

Please note that when booking 7 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Cristal Porto in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

When booking half board, please note that drinks are not included.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 586

FAQs about Hotel Cristal Porto

  • Hotel Cristal Porto has 1 restaurant:

    • Restaurante Cristal
  • Guests staying at Hotel Cristal Porto can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Hotel Cristal Porto offers the following activities / services (charges may apply):

    • Live sport events (broadcast)
    • Bicycle rental
  • Check-in at Hotel Cristal Porto is from 15:00, and check-out is until 11:00.

  • Room options at Hotel Cristal Porto include:

    • Single
    • Double
    • Twin
    • Suite
    • Triple
  • Hotel Cristal Porto is 0.8 miles from the centre of Porto. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Cristal Porto may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.