Mayaguez Resort & Casino is located in the Mayagüez suburbs, 1 hours’ drive from Ponce. The property has free Wi-Fi access throughout. The well-equipped rooms feature air conditioning, flat-screen cable TV with remote control, coffee maker, telephone line with voice mail and the private bathroom provides a hairdryer and magnifying mirrors. Mayaguez Resort & Casino features El Castillo, an à-la-carte restaurant that serves characteristic local cuisine for breakfast lunch and dinner. There are also a bar and a lounge, La Veranda Terrace, which offers cocktails and nightcaps. A sports bar is also available on site. The resort also has parking facilities for 700 cars, banquet rooms, hot tub, a children’s wading pool, tennis courts and a health and beauty spa with a beauty salon. The property also has an on-site casino. Mayaguez Resort & Casino is 10 minutes’ drive from Puerto Rico’s Zoo, plus Euganio María de Hostos Airport can be reached in a 15-minute drive. Some of the most beautiful beaches and touristic attractions are a short ride from the property.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Parking Available On Site

Activities:

Casino

Spa

Hot tub/Jacuzzi


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
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Guest review summary
Guests highlighted the <b>swimming pool</b> but had mixed feelings about it. <b>Room comfort</b> and <b>cleanliness</b> were often mentioned as needing improvement. <b>Value for money</b> was a concern for many. Staff received mixed reviews, with some guests praising their attentiveness. <b>Breakfast</b> also received varied feedback.
This is an automated summary based on 765 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.1
Facilities
7.3
Cleanliness
7.5
Comfort
7.5
Value for money
6.8
Location
8.3
Free Wifi
7.5
Low score for Mayaguez

Area info

Restaurants
3 Restaurants On Site

  • Castillo Restaurant
    • Cuisine
      Caribbean • Local
    • Open for
      Lunch • Dinner
  • Restaurant #2
    • Cuisine
      Caribbean • Local
    • Open for
      Lunch • Dinner
  • La Veranda Terrace
    • Cuisine
      Caribbean • Local

Resort facilities at Mayaguez Resort & Casino

Most popular amenities

  • 2 swimming pools
  • Non-smoking rooms
  • Spa
  • 3 restaurants
  • Room service
  • Facilities for disabled guests
  • Parking on site
  • Free Wifi
  • Family rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Live sports events (broadcast)
  • Live music/Performance
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
  • Water park
  • Evening entertainment
  • Casino

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs $6.69 per day.

  • Valet parking
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Grocery deliveries
    Additional charge
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoorFree!

  • Open all year
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach umbrellas

Spa

  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Mayaguez Resort & Casino takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiscoverCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mayaguez Resort & Casino