Face masks are not required but recommended. We are thrilled to announce that our renovation has begun and all the necessary actions have been taken to minimize any inconvenience. *During the period of March 1st 2024 - August 24th, 2024, our pool facilities will be under renovations. We appreciate your understanding. This mountain-top hotel features stunning views of the Caribbean Sea and the historic city of Ponce, Puerto Rico. Hotel Inn Ponce & El Tropical Casino offers an on-site casino. Each air-conditioned room at this property comes with a flat-screen TV and a private bathroom. The restaurant is open for breakfast and dinner. Hours of operations daily breakfast from 06:00 to 10:00, Dinner from 15:00-20:00. Holiday Inn Ponce & El Tropical Casino features an Olympic-size pool and children's pool with views of the Caribbean Sea. Mercedita Airport is 5 mi from the property, while the capital city of San Juan is a 1.5-hour drive away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Activities:

Casino

Public Bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.5
Cleanliness
9.0
Comfort
9.1
Value for money
8.1
Location
9.2
Free Wifi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Jennifer
    United States of America United States of America
    The pool and the view are amazing. The room was clean and the beds were comfortable. I enjoyed every day of our 9 day stay and we will definitely be staying there again for our next trip to PR.
  • Limarie
    Puerto Rico Puerto Rico
    I loved the cleanliness. The check-in was on point. The new remodeled pool area was beautiful.
  • E
    Elia
    Puerto Rico Puerto Rico
    Excellent facilities, good service, extremely CLEAN.
  • Elizabeth
    United States of America United States of America
    Location, though it’s having some renovations they were very courteous. And the casino.
  • Sajith
    United States of America United States of America
    Facilities were good and the view from the property is amazing.
  • Hector
    United States of America United States of America
    Everything was very nice and comfortable. The view was beautiful, elegant and the staff was amazing. I will definitely go back for another stay!
  • Limarie
    Puerto Rico Puerto Rico
    The staff is cordial and kind...enough to redo the room maintenance and bring us more coffee. The hotel is pretty near different fast foods and malls.
  • Luis
    United States of America United States of America
    CHECK IN AND OUT WERE QUICK AND STAFF WAS FRIENDLY AND PROFESSIONAL.
  • Myrta
    Puerto Rico Puerto Rico
    THE ROOM HAVE BEEN UPGRADED AND ARE VERY NICE. FRONT STAFF WAS GREAT UPON OUR ARRIVAL
  • Robert
    United States of America United States of America
    Bed was very comfortable, pool area was inviting with great views , large parking facility, within driving distance to Ponce

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • A room with access to the pool

    Thank you for choosing the Holiday Inn Ponce for your next stay. At this moment we don't have rooms with direct access to the pool, our hotel its cur..
    Answered on 6 February 2021
  • Check in/out hours pleaae

    Gracias por seleccionar el Holiday Inn and Tropical Casino para su próxima estadía. Check-in comienza a las 3pm y check-out 12pm.
    Answered on 16 May 2022
  • Se puede hacer uso de la piscina ?

    El uso de la piscina esta disponible de 9:00am-5:00pm.
    Answered on 6 February 2021
  • Is the pools and labor for use

    Thank you for choosing the Holiday Inn for your next stay. Pool it's available from 9:00am-5:00pm.
    Answered on 6 February 2021
  • Good morning is the pool available for use?

    Thank you for choosing the Holiday Inn Ponce for your next stay. Pool it's available from 9:00am-5:00pm.
    Answered on 6 February 2021
  • This is a smoking room right??

    Thank you for choosing the Holiday Inn Ponce for your stay. At this moment we don't have smoking rooms available. Our hotel its remodeling this year.
    Answered on 6 February 2021
  • Still looking?

Area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Resort facilities at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel
Great facilities! Review score, 8.5

Most popular amenities
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Casino
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Spa
  • Kids' pool
  • Public Bath
Languages Spoken
  • English
  • Spanish

House rules
Holiday Inn Ponce & El Tropical Casino, an IHG Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiscoverCarte BlancheCash is not accepted

The fine print
Must-know information for guests at this property

We are thrilled to announce that our renovation has begun and all the necessary actions have been taken to minimize any inconvenience. During the period of August 1st, 2023 - December 31, 2023, our pool facilities will be under renovations. We appreciate your understanding.

Face masks are not required but recommended. We are thrilled to announce that our renovation has begun and all the necessary actions have been taken to minimize any inconvenience. During the period of August 1st - December 31, 2023, our pool facilities will be under renovations. We appreciate your understanding. - CHANGE THIS PARAGRAPH FOR THE FOLLOWING MESSAGE:

Renovation update: We are excited to share that we are moving on to public space renovations including the pool area until April 24, 2024 and our guest rooms are done. Construction hours are Monday-Friday from 9:00 am - 5:00 pm. We are doing everything possible to minimize guest impact during this time. We appreciate your understanding.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Holiday Inn Ponce & El Tropical Casino, an IHG Hotel

  • Check-in at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel include:

    • Double
    • Suite
  • Yes, Holiday Inn Ponce & El Tropical Casino, an IHG Hotel is popular with guests booking family stays.

  • Holiday Inn Ponce & El Tropical Casino, an IHG Hotel has 1 restaurant:

    • Restaurant #1
  • Holiday Inn Ponce & El Tropical Casino, an IHG Hotel is 4.3 miles from the center of Ponce. All distances are measured in straight lines. Actual travel distances may vary.

  • Holiday Inn Ponce & El Tropical Casino, an IHG Hotel offers the following activities/services (charges may apply):

    • Casino
    • Public Bath