Face masks are not required but recommended. This mountain-top hotel features stunning views of the Caribbean Sea and the historic city of Ponce, Puerto Rico. Hotel Inn Ponce & El Tropical Casino offers an on-site casino. Each air-conditioned room at this property comes with a flat-screen TV and a private bathroom. The restaurant is open for breakfast and dinner. Hours of operations daily breakfast from 06:00 to 10:00, Dinner from 15:00-20:00. Holiday Inn Ponce & El Tropical Casino features an Olympic-size pool and children's pool with views of the Caribbean Sea. Mercedita Airport is 8 km from the property, while the capital city of San Juan is a 1.5-hour drive away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Activities:

Fitness centre

Casino

Public Bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
2 large double beds
2 large double beds
2 double beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 sofa bed
and
1 large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
9.3
Comfort
9.2
Value for money
8.5
Location
9.3
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Luz
    United States United States
    The hotel is under construction and we were informed before we booked the room. It was only a one night stay just passing through the town after a family visit. The accommodations included breakfast and that was a buffet style which was great. I...
  • Myrna
    Puerto Rico Puerto Rico
    Me and my Family loved EVERYTHING. Starting with ALL the Staff, the accommodations, the food, location, everything was very clean, adapted to guests with special needs and always willing to help.
  • Gloria
    Ecuador Ecuador
    I LOVE THE FRONT DESK CUSTOMER SERVICE. I HAD NO PROBLEMS AND MY FRIEND LEFT A BLAZER AND IT WAS RETURNED TO THE PERSON WE SEND TO PICK IT UP SINCE WE WERE IN PANAMA. THANKS TO MARISOL SHE DID A GREAT JOB.
  • Ferenc
    Hungary Hungary
    Nice pool.nice casino.breakfast alá carte was good.
  • Castro
    Puerto Rico Puerto Rico
    Good breakfast. Might prepare oatmeal without sugar, to help diabetics.
  • Natalia
    United States United States
    Great staff. Gave me 2 rooms near each other. Clean room. Not crowded
  • Ayala
    United States United States
    Just to be blunt, it's everything you would ask for in a hotel, (BUT), BETTER. MORNINGS BREAKFAST, EXCELLENT, CASINO, HAD FUN , and till the night just looking up and see (literally), the sky filled with bright STARS 🌟. I've stayed in other...
  • Pr
    Puerto Rico Puerto Rico
    Comodidad de la habitación y la atención de los empleados excelente.
  • Sr
    Puerto Rico Puerto Rico
    La atención personal, calidad de sueño, buen desayuno, limpieza, buen precio.
  • José
    Puerto Rico Puerto Rico
    Excelente ubicación, cuarto amplio y limpio, buen desayuno, buen trato del personal. El área de la piscina limpia, en buenas condiciones y la vista espectacular.

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Resort facilities of Holiday Inn Ponce & El Tropical Casino, an IHG Hotel
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Bath

Bedroom

  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Activities

  • Casino

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Reception services

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Public Bath
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Holiday Inn Ponce & El Tropical Casino, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. That's about £40. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiscoverCarte BlancheCash is not accepted

The fine print
Need-to-know information for guests at this property

We are thrilled to announce that our renovation has begun and all the necessary actions have been taken to minimize any inconvenience. During the period of August 1st, 2023 - December 31, 2023, our pool facilities will be under renovations. We appreciate your understanding.

Face masks are not required but recommended. We are thrilled to announce that our renovation has begun and all the necessary actions have been taken to minimize any inconvenience. During the period of August 1st - December 31, 2023, our pool facilities will be under renovations. We appreciate your understanding. - CHANGE THIS PARAGRAPH FOR THE FOLLOWING MESSAGE:

Renovation update: We are excited to share that we are moving on to public space renovations including the pool area until April 24, 2024 and our guest rooms are done. Construction hours are Monday-Friday from 9:00 am - 5:00 pm. We are doing everything possible to minimize guest impact during this time. We appreciate your understanding.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Holiday Inn Ponce & El Tropical Casino, an IHG Hotel

  • The prices at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Holiday Inn Ponce & El Tropical Casino, an IHG Hotel has 1 restaurant:

    • Restaurant #1
  • Room options at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel include:

    • Double
    • Suite
  • Yes, Holiday Inn Ponce & El Tropical Casino, an IHG Hotel is popular with guests booking family stays.

  • Check-in at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • Holiday Inn Ponce & El Tropical Casino, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Casino
    • Public Bath
    • Swimming Pool
  • Holiday Inn Ponce & El Tropical Casino, an IHG Hotel is 4.3 miles from the centre of Ponce. All distances are measured in straight lines. Actual travel distances may vary.