Face masks are not required but recommended. We are thrilled to announce that our renovation has begun and all the necessary actions have been taken to minimize any inconvenience. *During the period of March 1st 2024 - August 24th, 2024, our pool facilities will be under renovations. We appreciate your understanding. This mountain-top hotel features stunning views of the Caribbean Sea and the historic city of Ponce, Puerto Rico. Hotel Inn Ponce & El Tropical Casino offers an on-site casino. Each air-conditioned room at this property comes with a flat-screen TV and a private bathroom. The restaurant is open for breakfast and dinner. Hours of operations daily breakfast from 06:00 to 10:00, Dinner from 15:00-20:00. Holiday Inn Ponce & El Tropical Casino features an Olympic-size pool and children's pool with views of the Caribbean Sea. Mercedita Airport is 8 km from the property, while the capital city of San Juan is a 1.5-hour drive away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Activities:

Casino

Public Bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
2 double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 sofa bed
and
1 large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.5
Cleanliness
9.0
Comfort
9.1
Value for money
8.1
Location
9.2
Free WiFi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Luz
    United States United States
    The hotel is under construction and we were informed before we booked the room. It was only a one night stay just passing through the town after a family visit. The accommodations included breakfast and that was a buffet style which was great. I...
  • Myrna
    Puerto Rico Puerto Rico
    Me and my Family loved EVERYTHING. Starting with ALL the Staff, the accommodations, the food, location, everything was very clean, adapted to guests with special needs and always willing to help.
  • Gloria
    Ecuador Ecuador
    I LOVE THE FRONT DESK CUSTOMER SERVICE. I HAD NO PROBLEMS AND MY FRIEND LEFT A BLAZER AND IT WAS RETURNED TO THE PERSON WE SEND TO PICK IT UP SINCE WE WERE IN PANAMA. THANKS TO MARISOL SHE DID A GREAT JOB.
  • Ferenc
    Hungary Hungary
    Nice pool.nice casino.breakfast alá carte was good.
  • Castro
    Puerto Rico Puerto Rico
    Good breakfast. Might prepare oatmeal without sugar, to help diabetics.
  • Natalia
    United States United States
    Great staff. Gave me 2 rooms near each other. Clean room. Not crowded
  • Awilda
    United States United States
    El servicio del restaurante está superior a una ves anterior que visite.
  • Katherine
    United States United States
    Está súper limpio y la localización perfecta cerca de la playa y de la familia
  • Carolina
    Colombia Colombia
    Elhotel tiene excelente ubicacion , habitacion super comodas, cama comodisima, pero lo mas importante y valioso es la calidad de su personal, volveria 100 veces y lo recomiendo totalmente
  • Ruiz
    Puerto Rico Puerto Rico
    A pesar de que esta en remodelacion y hay áreas cerradas fue una estancia muy buena

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • A room with access to the pool

    Thank you for choosing the Holiday Inn Ponce for your next stay. At this moment we don't have rooms with direct access to the pool, our hotel its cur..
    Answered on 6 February 2021
  • Check in/out hours pleaae

    Gracias por seleccionar el Holiday Inn and Tropical Casino para su próxima estadía. Check-in comienza a las 3pm y check-out 12pm.
    Answered on 16 May 2022
  • Se puede hacer uso de la piscina ?

    El uso de la piscina esta disponible de 9:00am-5:00pm.
    Answered on 6 February 2021
  • Is the pools and labor for use

    Thank you for choosing the Holiday Inn for your next stay. Pool it's available from 9:00am-5:00pm.
    Answered on 6 February 2021
  • Good morning is the pool available for use?

    Thank you for choosing the Holiday Inn Ponce for your next stay. Pool it's available from 9:00am-5:00pm.
    Answered on 6 February 2021
  • This is a smoking room right??

    Thank you for choosing the Holiday Inn Ponce for your stay. At this moment we don't have smoking rooms available. Our hotel its remodeling this year.
    Answered on 6 February 2021
  • Still looking?

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Resort facilities of Holiday Inn Ponce & El Tropical Casino, an IHG Hotel
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Casino
Food & Drink
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Wellness
  • Kids' pool
  • Public Bath
Languages spoken
  • English
  • Spanish

House rules
Holiday Inn Ponce & El Tropical Casino, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. That's about £38. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiscoverCarte BlancheCash is not accepted

The fine print
Need-to-know information for guests at this property

We are thrilled to announce that our renovation has begun and all the necessary actions have been taken to minimize any inconvenience. During the period of August 1st, 2023 - December 31, 2023, our pool facilities will be under renovations. We appreciate your understanding.

Face masks are not required but recommended. We are thrilled to announce that our renovation has begun and all the necessary actions have been taken to minimize any inconvenience. During the period of August 1st - December 31, 2023, our pool facilities will be under renovations. We appreciate your understanding. - CHANGE THIS PARAGRAPH FOR THE FOLLOWING MESSAGE:

Renovation update: We are excited to share that we are moving on to public space renovations including the pool area until April 24, 2024 and our guest rooms are done. Construction hours are Monday-Friday from 9:00 am - 5:00 pm. We are doing everything possible to minimize guest impact during this time. We appreciate your understanding.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Holiday Inn Ponce & El Tropical Casino, an IHG Hotel

  • Holiday Inn Ponce & El Tropical Casino, an IHG Hotel has 1 restaurant:

    • Restaurant #1
  • Check-in at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • The prices at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Holiday Inn Ponce & El Tropical Casino, an IHG Hotel is popular with guests booking family stays.

  • Room options at Holiday Inn Ponce & El Tropical Casino, an IHG Hotel include:

    • Double
    • Suite
  • Holiday Inn Ponce & El Tropical Casino, an IHG Hotel is 4.3 miles from the centre of Ponce. All distances are measured in straight lines. Actual travel distances may vary.

  • Holiday Inn Ponce & El Tropical Casino, an IHG Hotel offers the following activities / services (charges may apply):

    • Casino
    • Public Bath