Minutes from the attractions of Porta del Sol and beautiful Caribbean beaches, this hotel in Mayaguez, Puerto Rico offers amenities such as free WiFi, free parking and an on-site restaurant. Each room at this property comes with a flat-screen cable TV, a minibar and a private bathroom with a shower and toilet. Some also feature a work desk and comfortable seating area. Holly's Restaurant at the Mayaguez Holiday Inn is open for breakfast, lunch and dinner. After dinner, guests can have a drink at the casual bar in the hotel's casino. Holiday Inn Mayaguez features an on-site casino with live entertainment. Guests will also enjoy the outdoor pool and well-equipped fitness centre with cardiovascular equipment and free weights. This hotel is 2.5 km from Mayaguez Airport and 2 hour's drive from San Juan Capital City.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free parking available on-site

Activities:

Fitness centre

Casino

Karaoke

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
or
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
2 large double beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.6
Location
9.2
Free WiFi
9.0
High score for Mayaguez

Select topics to read reviews:

Guests who stayed here loved

  • Candacy
    Trinidad and Tobago Trinidad and Tobago
    The complimentary bfast was okay. Really basic. The menu for ordering of bfast was actually good so you can see they placed little effort on the complimentary bfast.
  • Jeare
    Puerto Rico Puerto Rico
    room was clean and super confy beds. very good breakfast.
  • Brenda
    Puerto Rico Puerto Rico
    The price, food, comfort, cerca de. Todonde 0playas sitios de comer , mall
  • Marcin
    Ireland Ireland
    Free safe car park, 24h reception, large rooms, clean, comfortable large beds.
  • W
    William
    Puerto Rico Puerto Rico
    Breakfast was good and very friendly staff. The hotel was in a great location. Very clean and comfortable rooms.
  • J
    Juan
    United States United States
    It's located in the central of everything around you good stores and food around the location you can walk or drive to the places
  • Fernando
    United States United States
    Very convenient location with a nice pool and casino. Plenty of parking and friendly staff. Have stayed here several times and never disappoints.
  • Griselle
    United States United States
    Didn’t get to have breakfast, because it was too expensive
  • Damaris
    Puerto Rico Puerto Rico
    I didn't like the bathtub. They should remodel the bathroom.
  • Linda
    Ireland Ireland
    Clean and tidy and staff were very helpful especially in restaurant

Property surroundings

Restaurants
1 restaurant on site

  • West Coast Bistro
    • Cuisine
      Caribbean • International
    • Ambiance
      Family friendly • Traditional

Resort facilities of Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Restaurant
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Facilities for disabled guests
  • Free parking
  • Free WiFi
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen
  • Alarm clock

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bingo
  • Happy hour
    Additional charge
  • Nightclub/DJ
  • Karaoke
  • Casino

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Kid meals
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible

Outdoor swimming pool

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. That's about £39. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiscoverCash is not accepted

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges.

For any room with included breakfast: The rate is only applicable to 2 guests per reservation. Any extra guests that wishes to have the breakfast included needs to pay the amount at the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Karaoke
    • Casino
    • Nightclub/DJ
    • Happy hour
    • Swimming Pool
    • Bingo
  • Room options at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel include:

    • Double
    • Suite
  • Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel is 2.7 miles from the centre of Mayaguez. All distances are measured in straight lines. Actual travel distances may vary.

  • Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel has 1 restaurant:

    • West Coast Bistro
  • The prices at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel is popular with guests booking family stays.

  • Check-in at Holiday Inn Mayaguez & Tropical Casino, an IHG Hotel is from 15:00, and check-out is until 12:00.