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Reliable info:
Guests say the description and photos for this property are very accurate.

Fortaleza Suites Old San Juan is located in the heart of Old San Juan close to some of the trendiest restaurants and shops in the area. The Pier 4 is only 8 minutes’ walk away. The elegantly appointed apartments at Fortaleza Suites Old San Juan feature cable TV, air conditioning and a seating area. Featuring a shower, the private bathroom also comes with free toiletries. At Fortaleza Suites Old San Juan. Other facilities like luggage storage and on-site shops are offered. This historic building is 300 metres from Marina Old San Juan and 500 metres from San Juan Bautista Cathedral. Luis Munoz Marin International Airport is located 13.5 km from the apartments. The property is 1.2 km from Fort San Felipe del Morro and 300 metres from Old San Juan.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)


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Availability

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Accommodation Type
Number of guests
 
1 large double bed
Bedroom
2 large double beds
Living room
1 sofa bed
1 large double bed
2 large double beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 single bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
and
1 futon bed
1 large double bed
1 large double bed
2 large double beds
1 large double bed
1 large double bed
2 large double beds
1 single bed
or
1 large double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.1
Cleanliness
8.5
Comfort
8.6
Value for money
8.1
Location
9.5
Free WiFi
9.9
High score for San Juan

Select topics to read reviews:

Guests who stayed here loved

  • Katie
    United Kingdom United Kingdom
    great location on fortaleza street, easy to check in and able to leave luggage in a safe place. Bed was really comfy and room was v clean. Coffee available nice touch
  • Sue
    United Kingdom United Kingdom
    Location was very central to old St Juan with all its restaurants and bars. Had plenty of facilities to self cater if you chose. It was very authentic local run business as opposed to corporate bland hotel chain, loads of space in apartment to....
  • Jo-ann
    Australia Australia
    Good location. Good apartment for 4 people. Had a good stay
  • Kenny
    United States United States
    The location was outstanding. I enjoyed our stay. Easy to get in and out of the room.
  • Julie
    United States United States
    Location, location, location. Right near Plaza Colon downtown, but still quiet in our inside room
  • Antonio
    United Arab Emirates United Arab Emirates
    Location amaaazing and team extremely helpful and welcoming.
  • Alison
    United Kingdom United Kingdom
    Luggage store, helpful staff, comfy bed, private bathroom, ceiling fan so the air kept moving with the air con off (I don’t like air con), excellent location
  • Janice
    United States United States
    I liked everything thing about. It met all of my expectations. It was spacious, well decorated, clean,, The staff was extremely helpful , friendly and knowledgeable . The location was excellent. The next time I am in Old San Juan, I will arrange...
  • Mui
    Singapore Singapore
    Location at the centre of the tourist spot Staff are very helpful and polite homely hospitality and amenities , you get all you need at home. Clean and comfortable
  • Dana
    United States United States
    Great location, cozy vibes. Very friendly personnel, and we were able to store our luggage at the hotel since we arrived hours before check-in but wanted to explore without our suitcases.

Host Information

8.5
8.5
Host review score
Host review score
In the Heart of Old San Juan, on Main Street. Not a large Hotel, hidden, spacious, customer satisfaction is our number one priority, from Basic Rooms to fully furnished suites. Ideal for five guests with lots of space, the comfort of fully equip kitchens. Relax on Balcony's with a glass of wine, or outdoor sitting for suites without Balcony's.
Love to Welcome everyone of our guests, we store luggage so guests can enjoy up to the last minute of our Beautiful City.
Marmalade the Best Restaurant in Town, just next door to us. Nuyorican Cafe is right after Marmalade it's great if you like live music. La Mallorca is exellent for breakfast they are one block behind us. Carthage Express with all the Mediterranean flavors, my favorite Turkish Coffee, and the exellent service of the owners, for Local authentic Puerto Rican Food, Cafe Puerto Rico, Jibarito, El Punto. Supermarket , Walgreens, Marshalls , fast foods we have everything.
Languages spoken: English,Spanish

Property surroundings

Facilities of Fortaleza Suites Old San Juan
Great facilities! Review score, 8.1

Most popular facilities

  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Family rooms
  • 24-hour front desk

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs US$20.07 per day.

  • Parking garage
  • Accessible parking

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Shared kitchen
  • Cleaning products

Bedroom

  • Linen

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Seating Area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV

Room Amenities

  • Socket near the bed
  • Hypoallergenic
  • Tile/marble floor
  • Private entrance
  • Iron

Outdoors

  • Outdoor furniture
  • Terrace

Food & Drink

  • Wine/champagne
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)

Services & Extras

  • Wake-up service

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Miscellaneous

  • Air conditioning
  • Non-smoking throughout
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access

Languages spoken

  • English
  • Spanish

House rules
Fortaleza Suites Old San Juan takes special requests - add in the next step!

Check-in
From 15:00 to 00:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$60 is required on arrival. That's about £48. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiscoverCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 08:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Payment is also possible by PayPal. Please contact the property in advance for more information, using the contact details provided on your booking confirmation.

Please note that front desk is available from 10:00 to 18:00. Guests arriving after 18:00 must inform us arrival time to coordinate check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fortaleza Suites Old San Juan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of US$60 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Fortaleza Suites Old San Juan

  • You can choose from a number of accommodation options at Fortaleza Suites Old San Juan (subject to availability). These can accommodate:

    • 5 guests
    • 8 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Fortaleza Suites Old San Juan on this page.

  • The prices at Fortaleza Suites Old San Juan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Fortaleza Suites Old San Juan is from 15:00, and check-out is until 11:00.

  • Fortaleza Suites Old San Juan offers the following activities / services (charges may apply):

    • Fortaleza Suites Old San Juan is 450 yards from the centre of San Juan. All distances are measured in straight lines. Actual travel distances may vary.

    • You can choose from a number of accommodation options at Fortaleza Suites Old San Juan (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms
      • 3 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.