Located 2 blocks away from Isla Verde Beach, Embassy Suites San Juan – Hotel & Casino offers made-to-order breakfast daily, outdoor pool with waterfall, kids playground area and an on-site casino. Guests can enjoy a daily complimentary evening reception in the atrium from 17:30 until 19:30 daily. Every two-room suite features a 37-inch, and a 55-inch flat-screen TVs, wet-bar style kitchenette with a fridge, microwave and coffee-making facilities. All suites feature, minimalist design and have a separate bedroom and living-dining area, each with its own TV and telephone. El Patio Latin Bar Café serves Latin and international cuisine, while Coqui Pool Bar offers poolside sandwiches and drinks. Eterie is a casual dining outlet with a variety of grab and go items. There is an La Cueva del Mar Restaurant. Room Service is also available. Guests can use the 24-hour gym or the business centre at the hotel. The hotel's tour concierge desk offers information about things to see and do around the island. Nearby attractions including Old San Juan, San Juan cruise port, Plaza las Americas Mall and Mall of San Juan. Luis Munoz Marin International Airport (SJU) is only 13 km away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Embassy Suites Hotels
Hotel chain/brand
Embassy Suites Hotels

Property highlights

Situated in the best rated area in San Juan, this property has an excellent location score of 9.1

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Parking available on-site

Activities:

Fitness centre

Casino

Children's playground


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.2
Location
9.1
Free WiFi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Susan
    New Zealand New Zealand
    We stayed on our arrival to Peuto Rico before catching a cruise. We had a beautiful room overlooking the pool.
  • Christopher
    United Kingdom United Kingdom
    Lovely suites, great pool area with bar, excellent restaurant. I will definitely stay there again
  • Dwight
    Puerto Rico Puerto Rico
    Check in and check out was really very easy. The employees were very amiable and courteous.
  • K
    Karen
    United States United States
    This place is where we stay every time. This place has great rooms that are spacious, the pool and bar area is a great place to relax. They have a great seafood restaurant inside that was amazing. Every morning the breakfast was really nice to...
  • V
    Veronica
    United States United States
    Beautiful pool and pool area. The staff were very friendly. I loved the restaurant and Cafe. The live entertainment at night was great. Very convenient and close (walking distance) to beach, food, 💃 🕺 dancing. I'm already trying to re-book for...
  • Shonia
    UK Virgin Islands UK Virgin Islands
    Location, breakfast and pool. The layout of hotel is nice too the chill lounge was comfy. Strong WiFi and servers were amazing
  • Osne
    United States United States
    The breakfast and evening drinks were amazing. Good sized casino. I really enjoyed my stay and I will return soon.
  • Gonyeyee
    United States United States
    I admire the place, the food, the workers, the pool, the drinks, and the environment. The food I ate resembled my traditional food. I love it so much. I never thought I would see such food there. We will recommend this hotel to any of our friends...
  • Ruth
    United Kingdom United Kingdom
    We loved the wonderful pool and the mohitos at the pool bar. We thought breakfast was great also the evening drinks. It was nice to be near a large supermarket.
  • Claudia
    United States United States
    Breakfast was great. I enjoyed everything I had to eat. I liked that it was buffet style because I had the choice to select what I wanted.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you provide transportation to and from the airport?

    Hola! None of the hotels in the area are allowed, due to local regulations, to provide transportation to or from the airport. There are taxis availabl..
    Answered on 18 January 2021
  • can you be 18 and book a room here ?

    Hola! The minimum-age requirement to reserve a hotel room is 21.
    Answered on 11 January 2021
  • How far is the beach from the hotel?

    Hello! The beach is one block away and about 5 minute walk from the hotel.
    Answered on 12 March 2021
  • how far are you from the airport

    Hello! We are 5 minutes away from the Airport Luis Muñoz Marín.
    Answered on 5 April 2021
  • Only one type of room lists non smoking but then under smoking it says non smoking. Are all the rooms non smoking? Thanks

    Hola! We are 100% smoke free property. All our suites are non-smoking.
    Answered on 15 April 2020
  • Do you all offer roll out cot? For an extra bed

    Hello: Thank you for your interest in our hotel. We don't provide roll out cots, out suites have a sofa bed in the living room. Thank you.
    Answered on 1 July 2021
  • Still looking?

Property surroundings

Restaurants
4 restaurants on site

  • E'terie
    • Cuisine
      American • Pizza
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Coqui Pool Bar & BBQ
    • Cuisine
      American
  • Cueva del Mar
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • El Patio Latin Bar
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly

Resort facilities of Embassy Suites by Hilton San Juan - Hotel & Casino
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Parking on site
  • Non-smoking rooms
  • 4 restaurants
  • Facilities for disabled guests
  • Room service
  • Fitness centre
  • Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
Activities
  • Walking tours
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Children's playground
  • Casino
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs US$21 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
    Additional charge
General
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor
    Wellness
    • Fitness
    • Massage chair
    • Spa/wellness packages
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules
    Embassy Suites by Hilton San Juan - Hotel & Casino takes special requests - add in the next step!

    Check-in
    From 16:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 05:00 to 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 21
    Pets
    Pets are not allowed.
    Groups
    When booking more than 9 rooms, different policies and additional supplements may apply.
    Cards accepted at this property
    American ExpressVisaMastercardDiners ClubDiscoverCash is not accepted

    The fine print
    Need-to-know information for guests at this property

    Please note that a daily resort charge will be added to the room rate per room, per night and includes:

    - Local calls

    - Faxes

    - Beach services

    - Pool toys

    - Coupon for the casino

    - HSIA.

    This is in addition to the rate quoted and is not government imposed.

    The hotel will be undergoing guest room bathroom renovation on unoccupied floors through December 13, 2024. Your guest room and experience remains our top priority.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Embassy Suites by Hilton San Juan - Hotel & Casino in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Embassy Suites by Hilton San Juan - Hotel & Casino

    • Room options at Embassy Suites by Hilton San Juan - Hotel & Casino include:

      • Suite
      • Quadruple
      • Studio
    • Embassy Suites by Hilton San Juan - Hotel & Casino is 6.2 miles from the centre of San Juan. All distances are measured in straight lines. Actual travel distances may vary.

    • Embassy Suites by Hilton San Juan - Hotel & Casino offers the following activities / services (charges may apply):

      • Fitness centre
      • Hot tub/Jacuzzi
      • Massage
      • Hiking
      • Children's playground
      • Snorkelling
      • Diving
      • Casino
      • Windsurfing
      • Massage chair
      • Walking tours
      • Spa/wellness packages
      • Swimming Pool
      • Fitness
    • Yes, there is a hot tub. You can find out more about this and the other facilities at Embassy Suites by Hilton San Juan - Hotel & Casino on this page.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Embassy Suites by Hilton San Juan - Hotel & Casino has 4 restaurants:

      • El Patio Latin Bar
      • Coqui Pool Bar & BBQ
      • Cueva del Mar
      • E'terie
    • The nearest beach is just 500 yards from Embassy Suites by Hilton San Juan - Hotel & Casino. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Embassy Suites by Hilton San Juan - Hotel & Casino is from 16:00, and check-out is until 11:00.

    • The prices at Embassy Suites by Hilton San Juan - Hotel & Casino may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Embassy Suites by Hilton San Juan - Hotel & Casino can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Continental
      • American
      • Buffet