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Reliable info:
Guests say the description and photos for this property are very accurate.

In a prime location in Kraków, Portal House Apartments provides a buffet breakfast and free WiFi. The property features inner courtyard and quiet street views, and is 300 metres from Lost Souls Alley. The accommodation offers a 24-hour front desk, a lift and luggage storage for guests. The aparthotel will provide guests with air-conditioned units offering a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The units are equipped with a kettle, while certain rooms here will provide you with a fully equipped kitchen with a dishwasher, an oven and a microwave. At the aparthotel, the units have bed linen and towels. Guests can also relax in the garden. Popular points of interest near the aparthotel include St. Mary's Basilica, St. Florian's Gate and Krakow Central Railway Station. The nearest airport is John Paul II International Kraków–Balice, 17 km from Portal House Apartments, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kraków, this property has an excellent location score of 9.8

Breakfast info

Continental, Vegetarian, Buffet


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
1 single bed
and
1 double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
1 large double bed
or
2 single beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
2 single beds
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
9.2
Location
9.8
Free WiFi
9.2
High score for Kraków
Select topics to read reviews:

Guests who stayed here loved

  • Reilly
    United Kingdom United Kingdom
    Staff were very helpful, beds very comfortable. Great location, a 2 minute walk from the main square, and yet noise control was great and was never disturbed.
  • Kate
    United Kingdom United Kingdom
    Portal House Apartments were really good. Stayed in a one bed apartment on the first floor. Fantastic location, minutes away from the main square. Breakfast was a brilliant selection and different choices on some days, always fresh and tasty. Very...
  • Patrick
    Ireland Ireland
    Perfect location, walking distance to train/bus and trams. Main square in old town,shopping centre beside train station. Restaurants and castle close by
  • Richard
    United Kingdom United Kingdom
    Apartment was spacious and nicely appointed. Location was great. Food was good. Staff were helpful and friendly.
  • Moore
    United Kingdom United Kingdom
    Great location and the apartments were comfortable and spacious
  • Simos
    Belgium Belgium
    Great location in the old city, very spacious apartment furnished with style.
  • Sandra
    Australia Australia
    Cosy practical friendly great location just lovely
  • Julie
    United Kingdom United Kingdom
    Absolutely 1st class in every aspect. Location - 25 metres to the Square Cleanliness - pristine throughout the building Room and availability of facilities - everything we required Breakfast - exceptional wide choice and availability of food...
  • Enrica
    Italy Italy
    Open 24/7. Easy to find and close to public transportation (train) from and to the airport. Room was sparkling clean and nicely decorated including free bottles of water and coffee machine. Nice and helpful personnel. Great breakfast!
  • Andrea
    United Kingdom United Kingdom
    The location was excellent. Only a couple of minutes walk to the Main Square, yet a quiet road. The building was lovely and very well organised with a buzzer so residents could come and go with ease. The reception staff were very helpful,...

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Facilities of Portal House Apartments
Great facilities! Review score, 9.3

Most popular facilities
  • Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Lift
  • Heating
  • Garden
Parking
Public parking is possible at a location nearby (reservation is needed) and costs 100 zł per day.
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Coffee machine
    • Cleaning products
    • Electric kettle
    • Refrigerator
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Private bathroom
    • Toilet
    • Hairdryer
    • Shower
    Living Area
    • Desk
    Media & Technology
    • Flat-screen TV
    • Telephone
    • TV
    Room Amenities
    • Socket near the bed
    • Clothes rack
    • Hypoallergenic
    Outdoors
    • Outdoor furniture
    • Garden
    Wellness
    • Full body massage
    • Hand massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Massage
      Additional charge
    • Sauna
      Additional charge
    Food & Drink
    • Wine/champagne
      Additional charge
    • Minibar
    • Tea/Coffee maker
    Activities
    • Tour or class about local culture
      Additional charge
    • Table tennis
      Additional charge
    • Billiards
      Additional charge
    Services & Extras
    • Wake-up service
    Transport
    • Shuttle service
      Additional charge
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Miscellaneous
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    Languages spoken
    • English
    • Polish

    House rules
    Portal House Apartments takes special requests - add in the next step!

    Check-in
    From 14:00
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Cards accepted at this property
    VisaMastercardCash is not accepted
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 22:00 and 07:00.
    Pets
    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.

    FAQs about Portal House Apartments

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Portal House Apartments on this page.

    • You can choose from a number of accommodation options at Portal House Apartments (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Check-in at Portal House Apartments is from 14:00, and check-out is until 11:00.

    • You can choose from a number of accommodation options at Portal House Apartments (subject to availability). These can accommodate:

      • 3 guests
      • 4 guests
      • 5 guests
      • 6 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Portal House Apartments offers the following activities / services (charges may apply):

      • Sauna
      • Massage
      • Billiards
      • Table tennis
      • Foot massage
      • Back massage
      • Full body massage
      • Couples massage
      • Tour or class about local culture
      • Neck massage
      • Hand massage
    • The prices at Portal House Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Portal House Apartments can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Buffet
    • Portal House Apartments is 450 yards from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.