Hotel H15 Luxury Palace - Destigo Hotels
- Garden
- Pet friendly
- Swimming pool
- Free Wifi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
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Located in Krakow and with St. Florian's Gate reachable within a few steps, Hotel H15 Luxury Palace - Destigo Hotels has concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a bar. Offering a restaurant, the property also has a fitness center, as well as an indoor pool and a sauna. The property provides room service, a 24-hour front desk and organizing tours for guests. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. All rooms include an electric tea pot, while some have a balcony. All rooms feature a closet. Guests at Hotel H15 Luxury Palace - Destigo Hotels can enjoy a buffet breakfast. The accommodation offers 5-star accommodations with a hot tub. Popular points of interest near Hotel H15 Luxury Palace - Destigo Hotels include Krakow Central Station, Lost Souls Alley and St. Mary's Basilica. John Paul II International Kraków–Balice Airport is 11 miles from the property, and the property offers a paid airport shuttle service.
Couples in particular like the location – they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Parking
- Free Wifi
- Spa
- Airport shuttle
- Family rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
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Guests who stayed here loved
- CristianFrance“Absolutely brilliant hotel. Palatial room, beautiful fixtures and finishes, wonderful staff and spa”
- JonUnited Kingdom“Brilliantly located and a wonderfully old property that has done its best to keep as much of the features of the original house as possible in turning it into a modern hotel. Our room had the most beautiful paintings preserved on the beams and...”
- SylviaUnited States“Our stay at H15 Hotel in Kraków was truly wonderful from start to finish. The hotel is impeccably designed, blending luxury with cozy comfort. The rooms were spotless, beautifully furnished, and thoughtfully equipped. The staff went above and...”
- GeraldUnited States“Excellent location for the main square and old town Great breakfast Very helpful staff”
- YekaterinaUnited Arab Emirates“Located in oldtown, very stylish and modern hotel. Amazing breakfast. Super nice personnel. Amazing SPA, if you want to relax go for massage with Dominika.”
- TammyUnited States“Amazing location, amazing staff, beautiful hotel, breakfast was excellent, we enjoyed our stay very much, highly recommend!”
- CristinaBrazil“Everything was perfect! The location, staff, ambience, breakfast. Should have stayed longer to enjoy the Spa and massage. I'll go back for sure!”
- AllisonUnited States“Comfy bed, friendly staff, quiet yet very close to the Old Square and restaurants. Loved the bathroom!”
- RolandSwitzerland“Everything. Exceptional breakfast with good coffee”
- ErinUnited States“We booked with a great last minute deal here for a couple of nights, and it was exceptional. The staff, the spacious rooms, breakfast, bistro, spa, massage, bedding, air-conditioning, coffee in the room… everything was 5 stars for us.”
Hotel area info
Restaurants2 Restaurants On Site
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbienceModern
- Restauracja Artesse
- CuisineEuropean
- Open forDinner
Amenities of Hotel H15 Luxury Palace - Destigo HotelsGreat facilities! Review score, 9.5
Most popular amenities
- Indoor swimming pool
- Parking
- Free Wifi
- Spa
- Airport shuttle
- Family rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Garden
Kitchen
- Coffee machine
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
PetsPets are allowed. Charges may apply.
Activities
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Temporary art galleriesAdditional chargeOff-site
- HikingAdditional chargeOff-site
Living Area
- Desk
Media & Technology
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingPublic parking is available at a location nearby (reservation is not needed) and costs 150 zł per day.
- Valet parking
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Indoor swimming poolFree!
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
Spa
- Locker rooms
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Italian
- Polish
- Russian
- Ukrainian
House rulesHotel H15 Luxury Palace - Destigo Hotels takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel H15 Luxury Palace - Destigo Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
FAQs about Hotel H15 Luxury Palace - Destigo Hotels
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Check-in at Hotel H15 Luxury Palace - Destigo Hotels is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Hotel H15 Luxury Palace - Destigo Hotels may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at Hotel H15 Luxury Palace - Destigo Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).
Breakfast option(s) include:
- Buffet
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Hotel H15 Luxury Palace - Destigo Hotels offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hiking
- Walking tours
- Couples' massage
- Locker rooms
- Neck massage
- Bicycle rental
- Fitness
- Bike tours
- Spa/Wellness packages
- Tour or class about local culture
- Hand massage
- Temporary art galleries
- Foot massage
- Swimming pool
- Head massage
- Beauty services
- Full-body massage
- Back massage
- Facial treatments
- Body treatments
- Body scrub
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
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Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel H15 Luxury Palace - Destigo Hotels on this page.
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Room options at Hotel H15 Luxury Palace - Destigo Hotels include:
- Double
- Suite
- Apartment
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Hotel H15 Luxury Palace - Destigo Hotels is 1,000 feet from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.
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Hotel H15 Luxury Palace - Destigo Hotels has 2 restaurants:
- Restauracja Artesse
- Bistro The Hours