Please note that the same credit card used to guarantee your booking along with the cardholder has to be present when checking in / making payment at the hotel. The property reserves the right not to honor any third-party reservations. Should there be a cancellation due to failure to comply with the third-party policy, the hotel will charge a one-night cancellation fee.

Children below 10 years old are free of room accommodation. For room package that includes breakfast, children between 4-10 years old are paid extra. It can be added and paid at check-in. Please contact the property directly for further details.

Several things in Costabella have changed due to the severe damage of the super typhoon that struck across Visayas but most of you know and love definitely can still be realized. Changed to better existing standards whilst not forgetting our genuine, warm and caring service. To set your expectations, our The Boardwalk is not available until further notice. It drove us to despair that it was all ruined. There are plans of reconstruction however there is no time period yet.

Our neighboring property near the West Wing, has an ongoing construction. Work is done daily from 8:00 AM to 17:00 PM. The West Wing is where our Premiere Deluxe poolside and Seafront Suites are located. We hope you understand that we have no hold over developments of our nearby properties. Please bear with us.

Lema Filipino Spa is currently undergoing renovations to enhance your future experience. In the meantime, guests can still enjoy Lema’s relaxing massage services in the comfort of their rooms, available daily from 2 PM to 11 PM, with the last appointment at 10 PM.

Please note that other services, such as manicures, pedicures, body scrubs, and facials, are temporarily unavailable.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

현재 이 숙소는 코로나19(COVID-19)에 대응하기 위해 추가 안전 및 위생 조치를 실시하고 있습니다.

숙소 도착 시 손해 보증금(₱ 3,000)을 지불하셔야 합니다. 이는 현금으로 지불하셔야 합니다. 체크아웃 시 환불 받으실 수 있습니다. 숙소 측 객실 점검 후 이상이 없을 시 손해 보증금 전액을 돌려드립니다.