Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in.

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation for more details.

Room rates on December 31,2024 ; January 28 and 29,2025 stay dates include a common buffet dinner minimum of 2 persons and 4 persons for Family Room, Presidential and Royal Suites. To guarantee your reservations, an extra person is also required to pay for dinner upon check-in based on the prevailing rate. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guests cannot take the meal due to flight time, late arrival or other reasons.

If you are interested to get the resort’s transportation service, please ensure to get an email acknowledgement or confirmation as proof of booking, otherwise, written request provided here cannot be arranged. Take note that this transportation request requires an extra fee on your personal account so to confirm your seat/s, you have to provide us your permission first to proceed with the arrangement. In addition, complete flight information, number of persons and contact details are required to process your request.

A surcharge of PHP 1,456.00 per person, per night for regular rooms and PHP 1,956.00 per person per night for all Suite rooms applies for a maximum of 1 guest per room you wish to add to your reservation. Please note that these rates are subject to change without prior notice.

Incidental deposit of PHP 2,000 or higher (depends on the room category booked) per room per night is required upon check-in. Should there be no charges incurred during the stay, credit card pre-authorization will be canceled upon check-out, refund is then subject to issuing bank’s policy.

There is an additional charge to use the massage, sauna and spa.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Henann Regency Resort and Spa您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。