If you expect to arrive outside reception opening hours, please contact the YHA by email or phone at least 24 hours prior to your arrival. Contact details can be found on your confirmation, please note late arrivals credit card may be charged prior to arrival.

WiFi is Free and limited to 2GB per day for all guests.

Guests aged 17 years or younger are not permitted to stay in dormitory accommodation unless that dormitory is private; where all beds are booked in the room and a minimum of one responsible adult is part of the booking party. All guests aged 17 and under must be accompanied by an adult for any booking and that adult is responsible for actions of all the youths within that booking party. Please contact the property direct for further information.

Please note due to limited availability at the time of booking, multi-share accommodation for two or more guests may be provided in separate rooms.

Please note that there is a 2.5% charge when you pay with a credit card.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Haka House Queenstown Lakefront您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。