If you expect to arrive outside reception opening hours, please contact the YHA by email or phone at least 24 hours prior to your arrival. Contact details can be found on your confirmation, please note late arrivals credit card may be charged prior to arrival.

WiFi is Free and limited to 2GB per day for all guests.

Guests aged 17 years or younger are not permitted to stay in dormitory accommodation unless that dormitory is private; where all beds are booked in the room and a minimum of one responsible adult is part of the booking party. All guests aged 17 and under must be accompanied by an adult for any booking and that adult is responsible for actions of all the youths within that booking party. Please contact the property direct for further information.

Please note due to limited availability at the time of booking, multi-share accommodation for two or more guests may be provided in separate rooms.

Please note that there is a 2.5% charge when you pay with a credit card.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をHaka House Queenstown Lakefrontに事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。