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Get the celebrity treatment with world-class service at The Grand by SkyCity

The Grand by SkyCity offers contemporary 5-star rooms and suites with views of Auckland Harbour and the city skyline. Guests enjoy award-winning restaurants, a bar, a fitness centre and a luxurious day spa. Guests enjoy free WiFi in the rooms. The SkyCity entertainment complex, featuring a 24-hour casino, Auckland’s iconic Sky Tower, plus more than 20 restaurants, cafes and bars, is right on the doorstep of the hotel The property is situated in Auckland CBD (Central Business District). The fully equipped fitness centre offers a 25 metre heated lap pool, a sauna and a spa pool. East Day Spa offers a full range of facial and body treatments. Valet parking is available at an extra cost. Each room at The Grand by SkyCity includes a modern bathroom with bathrobes, slippers and a shower. There is a flat-screen TV with in-house movies in every room. Some Chinese speaking staff are available. Chinese breakfast options can be arranged in advance, and green tea is available in the room. Chinese TV channels are on offer for an additional charge, and Union Pay is accepted at this property.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Auckland, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.1
Comfort
9.2
Value for money
8.2
Location
9.4
Free WiFi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Ngaire
    New Zealand New Zealand
    The location, staff and ambience were all fabulous for a special event. The breakfast in the morning was fantastic with great fresh & inviting selections and as always the staff were exceptional.
  • Daniel
    Germany Germany
    If you dine at any of the restaurants linked to the hotel and charge it to your room, you get a 10% discount. There are plenty of towels and cold water stations in the gym and pool/sauna/hot tub area as well as showers for rinsing off.
  • Sally
    New Zealand New Zealand
    Always clean and the breakfast is amazing. Love been close to town and casino
  • Marie
    New Zealand New Zealand
    Always a great stay at the Grand. Rooms are amazing staff are amazing and it’s a great location.
  • Nick
    New Zealand New Zealand
    Room clean and tidy. Room was quiet. Bed was comfortable
  • Mykiel
    Cook Islands Cook Islands
    The room was large and the breakfast buffet was amazing. Location is great.
  • Caroline
    United Kingdom United Kingdom
    Great spot, lovely views, very comfortable and easy for the harbour and activities in the city. Lovely pool and great to have a gym too!
  • Charmaine
    New Zealand New Zealand
    I loved the view i had in my hotel room the pool & spa also was fantastic & I loved seeing my name across the TV.😀
  • Denise
    New Zealand New Zealand
    The room was very comfortable. We enjoyed our stay... Thank you to all the staff for their excellent service and friendly Customer service.. Exceptional Valet experience, would definitely recommend to all.
  • Kate
    New Zealand New Zealand
    for a night out in the city this location has everything you would want, nothing special, no extras but fine

Hotel surroundings

Restaurants
1 restaurant on site

  • Metita
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern

Facilities of The Grand by SkyCity
Great facilities! Review score, 8.9

Most popular facilities

  • Indoor swimming pool
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Activities

  • Casino

Living Area

  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and costs NZD 60 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool

Wellness

  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Hindi
  • Indonesian
  • Korean
  • Malay
  • Filipino
  • Chinese

House rules
The Grand by SkyCity takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about £91. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardEftposUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that The Grand by SkyCity requires a NZD $100 deposit per night booked payable by credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.

You must show a valid photo ID and credit card upon check-in.

Please note that there is a 1.8% charge when you pay with a contactless and/or credit card.

Please note that the private parking is valet parking and is offered at an extra cost.

Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand by SkyCity in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about The Grand by SkyCity

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Grand by SkyCity on this page.

  • The Grand by SkyCity is 150 yards from the centre of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Grand by SkyCity is from 15:00, and check-out is until 11:00.

  • The prices at The Grand by SkyCity may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Grand by SkyCity offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Casino
    • Swimming Pool
    • Spa facilities
    • Steam room
  • Guests staying at The Grand by SkyCity can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Room options at The Grand by SkyCity include:

    • Double
    • Suite
    • Twin
  • The Grand by SkyCity has 1 restaurant:

    • Metita