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Reliable info:
Guests say the description and photos for this property are very accurate.

Located in the heart of Queenstown, close to shops, restaurants and bars, these self-catered apartments feature stunning lake and mountain views from private balconies. Each apartment at Heart of Queenstown has a fully equipped kitchen, air-conditioning, heating and a separate lounge area. Heart of Queenstown is 20 minutes' drive from Queenstown International Airport.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Queenstown, this property has an excellent location score of 9.9


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Availability

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Accommodation Type
Number of guests
 
Bedroom 1
1 single bed
and
1 large double bed
Bedroom 2
1 large double bed
Bedroom 1
1 single bed
and
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 1
1 single bed
and
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 1
1 single bed
and
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 single bed
and
1 extra-large double bed
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Guest review summary
Guests loved the <b>central location</b> of the accommodation, making it easy to explore Queenstown. The views from the property were also highly praised. Guests appreciated the <b>cleanliness</b> and the proximity to food and drink options. However, some found the comfort of the property to be mixed, noting issues with heat and noise.
This is an automated summary based on 60 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.5
Facilities
8.9
Cleanliness
8.9
Comfort
9.1
Value for money
8.5
Location
9.9
Free WiFi
8.6
High score for Queenstown

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Carolyn and Paula

Company review score: 9.5Based on 302 reviews from 1 property
1 managed property

Company information

Hello, We are Carolyn & Paula, We live in Queenstown ( and have done for over 20 years) and we manage the 4 apartments on offer. We are always available to offer assistance and provide helpful local knowledge and recommendations. Feel free to contact us with any queries or special requests. If we don't know the answer we can certainly find it out for you.

Property information

Located in the heart of vibrant downtown Queenstown Downtown Zone, our apartments are within minutes walking distance of all the city has to offer. Explore the nearby shops and restaurant scene or watch the world go by on your own private balcony. We offer self check-in for our guests convenience and will provide you with access codes prior to your arrival via email. Each apartment is located on the second story of the building. Access is up 2 flights of stairs.

Neighbourhood information

Queenstown is an exciting town with a lot on offer. Discover the great selection of boutique shops, popular restaurants, and bars. During your stay, leave the city behind and discover the natural environment that this region is so famous for... take a Gondola ride up to The Skyline at Bob's Peak, or relax on a scenic cruise aboard The Earnslaw, a heritage steam vessel whose departure point is within minutes of this apartment. You don't really need a rental car while you are here, most excursion operators all pick-up close by to the apartments. There is something for everyone in Queenstown for sure!

Languages spoken

German,English,French

Property surroundings

Facilities of Heart of Queenstown
Great facilities! Review score, 8.9

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms

Parking
Public parking is possible at a location nearby (reservation is needed) and costs NZD 25 per day.

  • Parking garage
  • Accessible parking

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Dining area
  • Sofa
  • Seating Area

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • TV

Room Amenities

  • Socket near the bed
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron

Accessibility

  • Upper floors accessible by stairs only

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Balcony
  • Terrace

Food & Drink

  • Tea/Coffee maker

Activities

  • Live music/performance
    Off-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Ski storage
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Off-site
  • Skiing
  • Fishing
    Off-site

Outdoor & View

  • City view
  • Mountain view
  • View

Building characteristics

  • Private apartment in building

Reception services

  • Invoice provided

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms

Languages spoken

  • German
  • English
  • French

House rules
Heart of Queenstown takes special requests - add in the next step!

Check-in
From 15:00 to 20:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

The fine print currently reads Please note that these apartments are self-catered and will not be serviced during your stay. Reservations of 6 nights or longer benefit from a free mid-stay cleaning service.

Parking space would be $25 per day.

This property will not accommodate hen, stag or similar parties.

Please inform Heart of Queenstown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Please inform Heart of Queenstown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Heart of Queenstown

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Heart of Queenstown on this page.

  • Heart of Queenstown is 250 yards from the centre of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

  • Heart of Queenstown offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Skiing
    • Fishing
    • Canoeing
    • Walking tours
    • Bike tours
    • Live music/performance
  • Heart of Queenstown can accommodate the following group size:

    • 5 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Heart of Queenstown has the following number of bedrooms:

    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Heart of Queenstown is from 15:00, and check-out is until 10:00.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Heart of Queenstown on this page.

  • The prices at Heart of Queenstown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.