Mercure Queenstown Resort
Sainsbury Road, Fern Hill, 9197 Queenstown, New Zealand – Great location - show map
Mercure Queenstown Resort
- Mountain view
- Garden
- Swimming pool
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has free parking, subject to availability, and is 9.3 mi from Queenstown Airport.
Couples in particular like the location – they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free parking
- Free Wifi
- Family rooms
- Non-smoking rooms
- Fitness center
- 2 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
Categories:
Guests who stayed here loved
Maria
United States of America“The property is close to lake and has spacious units.. For the same price you can find one unit closer to city center.”- Jessie
New Zealand“The photos don’t do this place justice! It’s a lot nicer in real life. Everything was spotless and clean! Very impressed! You get your moneys worth staying here, staff were exceptional, we were upgraded upon arrival to a lake view room which had...” 
Jared
Australia“Wow!. Mecure Queenstown Resort was the perfect way for us to finish our NZ trip. Our room was a great size. Our beds were very comfy and our room was very neat and tidy. Staff were so friendly. The room from our window was spectacular. I would...”
Susan United States of America“We enjoyed our stay very much. The view was stunning”- Callee United States of America“The beds were super comfortable and the room was very clean. The views of the lake were amazing.”
Annia New Zealand“Very nice view and have everything as stated. Close to the cbd and good services. Staff is very friendly”
Rebecca Australia“Size of the room, comfort of the bed, view, central location”- Alex
India“We recently stayed at the Mercure Resort with our family, and it was an experience to cherish! Although the resort is a bit away from town, the picturesque and serene location up the hill more than makes up for it. The breathtaking views and...” 
Bede Australia“Location has fantastic views. Breakfast was delicious”
Emily Australia“Enjoyed our room, great beds and portacot for baby. Nice staff and food at restaurant.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Hello - is the swimming pool heated?
Hi there, Unfortunately our swimming pool is seasonal (non-heated). We do however, have heated Spa Pools in the pool area that are nice and warm all ..Answered on 18 September 2021Hi there How’s long would it take to walk to centre of Queenstown Mark
Hi Mark, Thank you for your question. Please note that from our property it would be about a 15 minutes walk down hill to reach town center. Feel ..Answered on 31 January 2020Hi , how much is for breakfast ? Is it buffet ? Ty
Hi there, We offer Full English Breakfast at NZ$27.00 per person per day and it's a buffet Breakfast. Also note that children aged 15 and under can ..Answered on 10 February 2021Kia Ora Do you have parking and is there a cost please??
Good Morning, I am happy to advise the hotel offers complimentary parking on a first come first serve basis. There are plenty of spaces available and..Answered on 16 February 2021Hi I was looking at your rooms where it says 2 adults and 2 children however I have 3 kids. Will you allow us to have our 3 kids in same room?
hi there, if the age of the 3rd child in less than 5 years old then it's ok.Answered on 5 September 2022Is shuttle to the city central free or we have to pay
hi there, unfortunately we are not doing shuttle to the city yet. regardsAnswered on 24 July 2022- Still looking?
Hotel area info
Restaurants2 Restaurants On Site
- SOUTH EATERY
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- RISES
- CuisineInternational
- AmbienceFamily-friendly • Modern
Amenities of Mercure Queenstown ResortGreat facilities! Review score, 8.1
- Outdoor swimming pool
- Free parking
- Free Wifi
- Family rooms
- Non-smoking rooms
- Fitness center
- 2 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- View
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Refrigerator
- Socket near the bed
- Clothes rack
- Ski storage
- Happy hourAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Mini golfAdditional charge
- SnorkelingAdditional chargeOff-site
- DivingAdditional chargeOff-site
- BowlingAdditional chargeOff-site
- CyclingOff-site
- Hiking
- CanoeingAdditional chargeOff-site
- SkiingOff-site
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
- Street parking
- Public transit ticketsAdditional charge
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Car rental
- Packed lunches
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Entire unit wheelchair accessible
- Open all year
- All ages welcome
- Beach chairs/Loungers
- Beach umbrellas
- Kids' pool
- Fitness
- Spa lounge/Relaxation area
- Steam room
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- English
- Spanish
- French
- Hindi
- Japanese
- Korean
- Portuguese
House rulesMercure Queenstown Resort takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mercure Queenstown Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Mercure Queenstown Resort
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Mercure Queenstown Resort offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Cycling
- Hiking
- Skiing
- Bowling
- Snorkeling
- Diving
- Canoeing
- Mini golf
- Walking tours
- Swimming pool
- Spa lounge/Relaxation area
- Happy hour
- Steam room
- Bike tours
- Fitness
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Yes, there's a hot tub. You can find out more about this and the other facilities at Mercure Queenstown Resort on this page.
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Check-in at Mercure Queenstown Resort is from 2:00 PM, and check-out is until 11:00 AM.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Room options at Mercure Queenstown Resort include:
- Double
- Triple
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Yes, Mercure Queenstown Resort is popular with guests booking family stays.
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Mercure Queenstown Resort is 1.2 miles from the center of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.
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Guests staying at Mercure Queenstown Resort can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).
Breakfast option(s) include:
- Continental
- Buffet
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Mercure Queenstown Resort has 2 restaurants:
- RISES
- SOUTH EATERY
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The prices at Mercure Queenstown Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
