Credit card charge is 2.5%. NZD $200 cash bond if current valid credit card is unavailable.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that car parking is limited and subject to availability. Please contact the property in advance to pre-book a parking space, additional charges apply.

Please note that this property requires a valid credit card for pre-authorisation upon check-in (debit cards are not accepted) or a NZD 150 per night cash bond, paid on check-in, to cover any incidental charges, damage to the property or excessive cleaning fees. This amount will be refunded after inspection of the accommodation.

Please note that this property is strictly non-smoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note that there is no housekeeping service on Sundays and Public Holidays.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をQuest On Ward Serviced Apartmentsに事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

到着時に、NZD 200の損害補償用デポジットの支払いが必要となります。 デポジットはチェックアウト時に返金されます。