Reliable info:
Guests say the description and photos for this property are very accurate.

Quest Serviced Apartments offers self-contained accommodation in New Plymouth, right in the heart of the CBD. The property is located across the road from the Centre City Shopping Centre, and a 2-minute walk from the award-winning Coastal Walkway. Free WiFi and parking is available. A wide range of stylish, contemporary accommodation is on offer. Guests can choose between the open-plan studios with kitchenettes or larger apartments which have a separate living room and fully-equipped kitchen. A shopping service is available to guests or restaurant chargeback can be arranged with a number of local restaurants. Quest Serviced Apartments is directly opposite the Centre City Shopping Centre. Museum Puke Ariki is 2 minutes’ walk away. There is a good selection of restaurants, shops and supermarkets within walking distance.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Continental, Breakfast to go

Private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 large double bed
2 extra-large double beds
or
2 single beds
and
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 single beds
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Guest review summary
Guests loved the <b>central location</b> and praised the <b>room cleanliness</b>. Staff were noted for their helpfulness, though some guests had mixed feelings about <b>room comfort</b> and <b>parking</b> availability. <b>Bed comfort</b> also received mixed reviews, with some guests finding them less than ideal.
This is an automated summary based on 141 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.5
Facilities
8.3
Cleanliness
8.5
Comfort
8.6
Value for money
8.1
Location
9.3
Free WiFi
8.9

Host Information

Company review score: 8.5Based on 1,184 reviews from 1 property
1 managed property

Company information

Has been the manager at Quest New Plymouth for 1+ years and worked in the accommodation industry for 3+ years.

Property information

At Quest New Plymouth you'll be within a short 5-minute stroll of Centre City Shopping Centre, Wind Wand, and Puke Ariki. Highlights include in-room kitchens, washers/dryers, and Free Wi-Fi. All 40 soundproofed apartments feature LCD TVs with satellite channels, sitting areas. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, coffee/tea makers, free newspapers, and hair dryers are available.

Neighbourhood information

Quest New Plymouth is situated in the heart of New Plymouth City. You have the Main Shopping Mall on your door step and the Fantastic Puke Ariki Museum and Coastal Walkway less than 2 minutes away.

Languages spoken

English,Spanish,Hindi,Italian,Russian

Property surroundings

Facilities of Quest New Plymouth Serviced Apartments
Great facilities! Review score, 8.3

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Facilities for disabled guests
  • Non-smoking rooms

Parking
Private parking is possible on site (reservation is needed) and costs NZD 10 per day.

  • Accessible parking

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Dining table
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Dishwasher
  • Microwave
  • Refrigerator

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Soundproofing
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Fitness centre

Food & Drink

  • Grocery deliveries
    Additional charge
  • Breakfast in the room
  • Tea/Coffee maker

Activities

  • Cycling
    Off-site
  • Hiking
    Off-site
  • Golf course (within 3 km)
    Additional charge

Services & Extras

  • Wake-up service
  • Wake up service/Alarm clock

Reception services

  • Invoice provided
  • Luggage storage

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry

Miscellaneous

  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • Safety deposit box

Languages spoken

  • English
  • Spanish
  • Hindi
  • Italian
  • Russian

House rules
Quest New Plymouth Serviced Apartments takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 300 is required. The property charges this 7 days before arrival. That's about £136. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
NZD 15 per child, per night
4+ years
Extra bed upon request
NZD 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardEftposBankcardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 10:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Receptions hours are Monday-Friday 07.00-19.00 hours and Weekends/Public Holidays 08.00-16.00 hours.

24/7 check-in is available to guests arriving outside of these hours via the on-site management team.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that access to Quest New Plymouth reserved parking is located up Hayton Lane off Gill Street.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest New Plymouth Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 10:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 300 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Quest New Plymouth Serviced Apartments

  • Check-in at Quest New Plymouth Serviced Apartments is from 14:00, and check-out is until 10:00.

  • You can choose from a number of accommodation options at Quest New Plymouth Serviced Apartments (subject to availability). These can accommodate:

    • 2 guests
    • 3 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Quest New Plymouth Serviced Apartments offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Hiking
    • Golf course (within 3 km)
    • Fitness
  • Guests staying at Quest New Plymouth Serviced Apartments can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Breakfast to go
  • The nearest beach is just 0.8 miles from Quest New Plymouth Serviced Apartments. All distances are measured in straight lines. Actual travel distances may vary.

  • Quest New Plymouth Serviced Apartments has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Quest New Plymouth Serviced Apartments is 650 yards from the centre of New Plymouth. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Quest New Plymouth Serviced Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.