Reliable info:
Guests say the description and photos for this property are very accurate.

Situated on a picturesque rose garden, Phoenix Thermal Resort - Taupo is 2 minutes' walk from Lake Taupo and 20 minutes' walk from Taupo City Centre. It is 2.7 km from Taupo Airport. Most rooms at Phoenix Thermal Resort - Taupo has a private thermal hot tub (except for the 3-bedroom apartment), which can fit 4 to 6 people. Most units have a fully equipped kitchen fitted with a dishwasher, oven, microwave, toaster and kitchen utensils. There are free satellite channels, free WiFi and free parking. Some units have a balcony with lake views. Phoenix Thermal Resort - Taupo also offers barbecue facilities for guest use, plus a trampoline and mini-golf. Huka Falls is 5 km from the Resort and Taupo Bungy as well as Wairakei Natural Thermal Valley are 2.7 km away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
Bedroom 1
1 single bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
Living room
1 sofa bed
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Guest review summary
Guests loved the <b>convenient location</b> and beautiful gardens at Phoenix Thermal Resort. The staff were praised for their friendliness and helpfulness. Rooms were noted for their <b>cleanliness</b> and comfort. The private <b>spa</b> was a highlight, though some found it could be cleaner.
This is an automated summary based on 266 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.4
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.7
Location
9.0
Free WiFi
8.3

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Tony Wang

Company review score: 9.4Based on 1,317 reviews from 1 property
1 managed property

Company information

It is going to be a great experience staying at Phoenix Resort, we are trying our best to make this place a even better place to stay.

Property information

Taupo thermal pool accommodation Phoenix Resort is situated across the road from the tranquil Lake Taupo. Phoenix Resort offers the perfect holiday escape in a glorious rose garden setting. We can accommodate you in studio apartments and 1 & 2 bedroom units. Some are fully self-contained with dishwashers, oven, fridges, 49-inch TV, Sky and Free WIFI with complimentary laundry facilities onsite. Whether you are here on business or pleasure, we have you covered. All rooms feature your own private mineral pool, where you can relax in the rich minerals and revitalise your mind, body and soul. The perfect escape for a romantic getaway, or family fun.

Neighbourhood information

Great Lake Taupo – 'Nature’s Ultimate Playground' Lake Taupo, surrounded by beautiful forests, volcanic mountains and snowy peaks in winter is a hub for events and activities year round. The Great Lake Taupo region is undoubtedly one of the world’s most unique and picturesque areas. This popular tourist destination boasts the largest freshwater lake in Australasia, and our mountains are internationally renowned. They form part of the dual World Heritage area of Tongariro National Park, and Mt Ngauruhoe featured as the ominous Mount Doom in Peter Jackson's Lord of the Rings trilogy. The active volcanic and geothermal region of Great Lake Taupo is a sporting mecca and nature-lover's paradise, especially for boaties and those keen on trout fishing. There are many activities centered on and around Lake Taupo and the numerous tributaries that feed into it. World-class trout fishing, scenic cruises, kayaking, sailing, white water rafting, wakeboarding and summer time swimming are all popular with locals and visitors alike. The Great Lake Taupo area really is nature’s ultimate playground.

Language spoken

English

Property surroundings

Facilities of Phoenix Thermal Resort - Taupo
Great facilities! Review score, 8.6

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Dining table
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Dining area
  • Sofa
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • CD player
  • DVD player
  • Radio
  • TV

Room Amenities

  • Clothes rack
  • Electric blankets
  • Private entrance
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Barbecue
  • BBQ facilities
  • Garden

Wellness

  • Spa facilities

Food & Drink

  • Tea/Coffee maker

Activities

  • Hiking
    Off-site
  • Fishing
    Off-site

Outdoor & View

  • View

Reception services

  • Private check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Baby safety gates
  • Kids' outdoor play equipment
  • Children's playground

Cleaning services

  • Daily housekeeping
  • Laundry

Business facilities

  • Fax/photocopying

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Heating
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box

Languages spoken

  • English

House rules
Phoenix Thermal Resort - Taupo takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
VisaMastercardEftposCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 06:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please inform Phoenix Thermal Resort - Taupo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 06:00:00.

FAQs about Phoenix Thermal Resort - Taupo