Please note that all guests need to provide a valid government-issued ID at check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate parties or wedding groups.

Please inform Oceanside Resort & Twin Towers of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

A security deposit/refundable bond of NZD 250 is required upon arrival. This will be collected by credit card/debit card. It can also be paid in cash only if you intend to arrive and depart within the reception opening hours. You should be reimbursed in full within 7 days of check out subject to return of the key and inspection of the room.

The property's reception opening hours are:

- 8:30 to 10:00

- 14:00 to 18::00

On public holidays:

- 9:00 to 10:00

- 14:00 to 17:00

If you are arriving after 6:00 you will need to complete the pre-check-in process which will be emailed to you approximately 48 hours prior to your arrival. Once this has been received; we will either email or text you our late arrival details before we close the reception.

Children aged 17 years and below must be accompanied by a parent or official guardian to check-in.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Oceanside Resort & Twin Towers您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

21:00:00至07:00:00期间需保持安静。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。

到店时需支付损毁押金：NZD 250。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。