Novotel Queenstown Lakeside
Cnr Earl St And Marine Parade, 9197 Queenstown, New Zealand – Excellent location – show map
Novotel Queenstown Lakeside
- Mountain view
- Garden
- Free Wifi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
Nestled on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is just a 1-minute walk from many shops, restaurants, nightlife and activities. Novotel Queenstowns’ contemporary rooms offer a selection of spectacular alpine, garden and lake views. Each air-conditioned room features a private balcony and a flat-screen TV. Novotel offers ski storage facilities, a spa pool, guest laundry and valet car parking. Guests can enjoy 30-minutes free WiFi in the lobby. In-room WiFi is available at an additional charge. 24-hour room service is available. There is a concierge service which can organize transfers to the local ski fields, including Coronet Peak, The Remarkables, and Cardrona. Elements Restaurant features local cuisine and ingredients, including the hotel’s very own rooftop honey. It also serves daily buffet breakfast with hot and continental options. Enjoy tapas and beverages in front of the fireplace at Elements Café & Bar.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Private Parking
- Free Wifi
- Family rooms
- Non-smoking rooms
- Fitness center
- Restaurant
- Facilities for disabled guests
- Tea/Coffee Maker in All Rooms
- Bar
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Guests who stayed here loved
Lisa
Australia“The location of this hotel was perfect! Within the main area of restaurants, cafes and shops, no need to use the car. The staff were very helpful and efficient. Didn't get a chance to use it but the spa pool looked lovely.”- Christopher Australia“Excellent breakfast buffet. The valet parking is well worth it for those staying multiple nights. Staff were lovely and accommodating. Room was spacious and had a well equipped bathroom.”
- Robert
United States of America“Novotel Queenstown Lakeside always meets my needs that's why I keep coming back. I'm shooting for 2026. Very fine hotel.” 
Scott
Canada“Very clean, very quiet. nice to have a small balcony looking towards the downtown.”- Liv
New Zealand“Without any doubt the best part of this hotel is all the amazing staff completely professional and charming. Followed by its close proximity to the city center l.Spacious room well thought-out and tasteful, super comfy bed, big screen tv, heat...” 
Michael New Zealand“Nearly excellent, the room and service were really good. We had a room with an outside door 20m from the beach which was amazing for our swim! Lovely sitting areas and all very clean and welcoming. Staff were amazing, very friendly.”- JJeff New Zealand“Good variety of food, could put out less quantities but top up regularly so food is hot.”
- Scott United States of America“The Novotel Queenstown was in the PERFECT location! The property itself was nice, the room was of average size and the furnishings were nice. The flat-screen TV was large and nice. The staff was very helpful which made our stay more enjoyable.”
Pongsakorn
Thailand“The location of the hotel is awesome located in the city centre and by the lake as well. Limited parking spots but valet service offered. Staffs were nice and accomodating.”
Alan Australia“Great location with a view of the lake. Short walk to the restaurants/bar on the lake waterfront. Great selection of items for breakfast. Internet worked well.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
hi, just wondering can I have a free one-way taxi ride from my accommodation to Queenstown Airport instead?
Our hotel does not currently offer a complimentary airport shuttle service but we happily recommend local transfer company, Super Shuttle or local tax..Answered on 2 December 2019Does your hotel have laundry facilities for guests to use Or is it a laundry service paid by item?
Thank you for your email. We have two options for guest laundry. There is a self service option which is NZD$4.00 per wash and NZD $4.00 per dry cycl..Answered on 11 January 2020Is there kitchenette
All our rooms are equipped with coffee & tea facilities, however I'm afraid most rooms do not have a kitchenette, except our 1 Bedroom Apartments whic..Answered on 15 November 2021Does your this Novotel Queenstown hotel is ever been used as a Quarantine center or is it been used now (some part of it)? Are there any other Hotels..
Dear guest, Novotel Queenstown Lakeside is not part of the managing isolation facilities and it has not been used as one in the past. No hotels in Qu..Answered on 26 November 2020Is there a kettle in the room?
Yes, there is a kettle in the room. All rooms have coffee & tea facilities available.Answered on 4 August 2021Hi, Just wondering do your Lakeside rooms with 2 double beds, in the bathroom is their a walk-in shower or a shower over the bath? We prefer a walk-in..
Thank you for your question: We do not have Lakeside view rooms with a walk-in shower unfortunately, as they only have the shower over the bath. If y..Answered on 5 November 2020- Still looking?
Hotel area info
Restaurants1 Restaurant On Site
- Elements
- CuisineLocal
- Open forDinner
- AmbienceFamily-friendly • Traditional
- Dietary optionsVegetarian • Gluten-free
Amenities of Novotel Queenstown Lakeside
- Private Parking
- Free Wifi
- Family rooms
- Non-smoking rooms
- Fitness center
- Restaurant
- Facilities for disabled guests
- Tea/Coffee Maker in All Rooms
- Bar
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Balcony
- Garden
- Refrigerator
- Ski storage
- Bicycle rentalAdditional charge
- Happy hourAdditional charge
- CyclingOff-site
- SkiingOff-site
- Golf course (within 2 miles)Additional charge
- Sitting area
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Electric vehicle charging station
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Laptop safe
- Packed lunches
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Fitness
- Hot tub/Jacuzzi
- Fitness center
- German
- English
- Spanish
- French
- Italian
- Japanese
House rulesNovotel Queenstown Lakeside takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in.
Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival.
Please note, there is a 2% credit card surcharge when using a credit card.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Novotel Queenstown Lakeside of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about Novotel Queenstown Lakeside
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Novotel Queenstown Lakeside is 800 feet from the center of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.
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Guests staying at Novotel Queenstown Lakeside can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Buffet
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Room options at Novotel Queenstown Lakeside include:
- Twin
- Double
- Triple
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Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Queenstown Lakeside on this page.
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Novotel Queenstown Lakeside has 1 restaurant:
- Elements
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The prices at Novotel Queenstown Lakeside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Novotel Queenstown Lakeside offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Cycling
- Skiing
- Golf course (within 2 miles)
- Bicycle rental
- Happy hour
- Fitness
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Check-in at Novotel Queenstown Lakeside is from 2:00 PM, and check-out is until 11:00 AM.
