The Crowne Plaza Queenstown is centrally located, being only a short walk to Queenstown’s main streets and a 4-minute walk to the beach. With views overlooking Lake Wakatipu and Queenstown’s Remarkable mountain range, you can enjoy the Queenstown’s beautiful scenery right from the doorstep of the hotel. All rooms at the Crowne Plaza Queenstown have a balcony offering either a courtyard, mountain or lakeside view. The rooms are contemporary designed to provide comfort, with seating areas, dedicated desk and work space, flat-screen satellite TV, and complimentary WiFi. With an on-site restaurant and bar, you can dine in the lobby restaurant, threesixty, in the comfort of the hotel. Enjoy international cuisine while soaking up the views of Lake Wakatipu or sit back and enjoy a locally renowned Central Otago Pinot Noir in the lounge and bar area. The Sleep Advantage program helps to ensure guests get a good night’s sleep with aromatherapy kits, premium bedding, and a guaranteed wake-up call on request. Guests can enjoy the fully equipped hotel fitness centre. There is complimentary, secure heated storage for skis, boards, and snow gear. During the summer months, guests can relax and enjoy a drink and live performances in the outdoor courtyard every Friday and Saturday. Valet car parking services are available for guests at an additional charge.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Situated in the best rated area in Queenstown, this hotel has an excellent location score of 9.7

Breakfast info

Continental, Full English/Irish

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
or
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.1
Cleanliness
8.5
Comfort
8.7
Value for money
7.7
Location
9.7
Free WiFi
8.8
High score for Queenstown
Select topics to read reviews:

Guests who stayed here loved

  • Dorothy
    Australia Australia
    Perfect location, views fantastic, staff were exceptional, quick to respond and assist.
  • Hilary
    Australia Australia
    beautiful location superb staff couldn’t be better
  • Anna
    Australia Australia
    The location is hard to beat and the staff were very friendly and helpful.
  • Michael
    Singapore Singapore
    Location cannot be beaten. The staff were fantastic.
  • Remika
    India India
    Very good hotel in the best location possible in Queenstown. Good and helpful staff. Comfortable rooms and nice breakfast with good vegetarian an gluten free options. Like the concept of hot chocolate as a welcome beverage available whole day.
  • Olena
    Australia Australia
    Great location, beautiful view. Very helpful staff
  • Karen
    New Zealand New Zealand
    Location - so close to everything Good breakfast Great view from the room
  • Penelope
    Australia Australia
    Location was exceptional. Housekeeping staff (Ivonne from Chile) was beyond exceptional. My daughter was unwell during our stay and nothing was a trouble for Ivonne. She was speedy and beyond helpful. Best housekeeping staff I have ever experienced.
  • Melissa
    United Kingdom United Kingdom
    We liked the very helpful and friendly staff. Nothing was a problem for them. The rooms were very comfortable and clean. The breakfast buffet was good. Excellent location in Queenstown. We also appreciated the valet parking although you do pay...
  • Carol
    Australia Australia
    Excellent location opposite the lake and close to restaurants and shops. Very friendly and helpful staff. Great buffet breakfast. Organised a hire car for us to have a day out. Allowed a later checkout. Highly recommend.

Hotel surroundings

Restaurants
1 restaurant on site

  • threesixty restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Crowne Plaza Queenstown, an IHG Hotel
Great facilities! Review score, 8.1

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Alarm clock
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Ski
  • Ski storage
Activities
  • Happy hour
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Japanese
  • Malay
  • Dutch
  • Portuguese
  • Russian
  • Chinese

House rules
Crowne Plaza Queenstown, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about £46. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 65 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 65 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBCash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that there is a 3% charge when you pay with an American Express and JCB credit card. All other credit cards have a 1.5% credit card surcharge.

Please note the bed and breakfast inclusive rates apply to the total number of adults as booked. Child breakfast rates will be charged in addition by the property directly.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Crowne Plaza Queenstown, an IHG Hotel

  • Crowne Plaza Queenstown, an IHG Hotel is 450 yards from the centre of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Crowne Plaza Queenstown, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
  • Crowne Plaza Queenstown, an IHG Hotel has 1 restaurant:

    • threesixty restaurant
  • Crowne Plaza Queenstown, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Hiking
    • Skiing
    • Fitness
    • Happy hour
  • The prices at Crowne Plaza Queenstown, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Crowne Plaza Queenstown, an IHG Hotel is from 15:00, and check-out is until 11:00.

  • Room options at Crowne Plaza Queenstown, an IHG Hotel include:

    • Double
    • Twin
    • Suite