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Get the celebrity treatment with world-class service at Black Swan Lakeside Boutique Hotel

Perfectly positioned on the edge of Lake Rotorua, Black Swan Lakeside Boutique Hotel offers a solar-heated swimming pool, a sauna and free Wi-Fi. All rooms boast a fireplace and views of the lake, pool or rose garden. The luxurious rooms include an espresso coffee machine, an iPod dock, a flat-screen TV and a DVD player. You can enjoy the monsoon rain shower and the luxury bath products provided. Set on 1 acre of manicured gardens, Lakeside Black Swan Boutique Hotel features a private jetty and both a croquet lawn and a petanque court. The tour desk can arrange a helicopter trip to see the region’s famed volcanos and thermal parks. Overlooking the beautiful lake, the restaurant offers contemporary Pacific fusion cuisine. Your breakfast includes a full range of continental options as well as cooked options including full English breakfast, eggs benedict, freshly baked croissants and homemade pancakes. The hotel is just 5 minutes’ drive from central Roturua, and 10 minutes’ drive from the Rotorua Museum of Art and History. Rotorua International Airport is a 20-minute drive away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
2 single beds
and
1 large double bed
or
4 single beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.2
Comfort
9.5
Value for money
8.2
Location
9.2
Free WiFi
8.8
High score for Rotorua

Select topics to read reviews:

Guests who stayed here loved

  • Shelly
    New Zealand New Zealand
    Best thing was the flexibility of being able to change up options.
  • S
    Sue
    New Zealand New Zealand
    The location was beautiful with the added bonus of no light or noise pollution. The staff were very friendly and helpful. The children loved the complimentary treats.
  • Kevin
    Australia Australia
    Position with fantastic views Staff AAA very nice and helpfull Close to town Peaceful Food great One of the nicer places i have stayed in the world of travel
  • Andrea
    Germany Germany
    Great quiet rooms. good location to explore the lake. the breakfast was ok, not a great variety. We booked dinner one night which was great.
  • Angela
    New Zealand New Zealand
    Beautiful views and lovely spa. The staff were amazing! Great breakfast too
  • Kenneth
    Kuwait Kuwait
    The staff and their services are beyond exceptional. They are so lovely for allowing us to have our elopement wedding ceremony on the hotel grounds. Check-in and check-out are so swift too. We stayed in the Lakefront suite and enjoyed the...
  • Loretta
    Australia Australia
    Idyllic location for touring Rotorua - away from the hustle and bustle allowing for quiet relaxation. Facilities in this boutique hotel were lovely. Added bonus was breakfast included & options are delicious.
  • A
    Anya
    New Zealand New Zealand
    beautifully maintained even in winter, peaceful setting beautifully decorated gorgeous views and exceptional staff absolutely hands down the best place we have stayed
  • Kirsten
    New Zealand New Zealand
    Stunning location, lovely rooms and fabulous service. Everyone was super helpful. Loved arriving to a lovely fire in our room. CJ's stories and tips of the local area were fantastic.
  • Cathy
    New Zealand New Zealand
    Loved this place! It was an incredible experience. Staff were amazing especially Michelle! My daughter and I weren't quite sure what to expect but we had such a wonderful experience. The location is fantastic and the facilities, from hot...

Hotel surroundings

Restaurants
1 restaurant on site

  • Blackswan Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Black Swan Lakeside Boutique Hotel
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Fishing
    Additional chargeOff-site

Living Area

  • Sofa
  • Fireplace
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Wellness

  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi

Languages spoken

  • English
  • Chinese

House rules
Black Swan Lakeside Boutique Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
NZD 65 per child, per night
3 - 11 years
Extra bed upon request
NZD 65 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBEftposCash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Black Swan Lakeside Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Black Swan Lakeside Boutique Hotel

  • The prices at Black Swan Lakeside Boutique Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Black Swan Lakeside Boutique Hotel offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Cycling
    • Hiking
    • Fishing
    • Horse riding
    • Swimming Pool
  • Black Swan Lakeside Boutique Hotel has 1 restaurant:

    • Blackswan Restaurant
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Black Swan Lakeside Boutique Hotel on this page.

  • Room options at Black Swan Lakeside Boutique Hotel include:

    • Twin/Double
    • Family
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Black Swan Lakeside Boutique Hotel is from 15:00, and check-out is until 10:00.

  • Black Swan Lakeside Boutique Hotel is 2.1 miles from the centre of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Black Swan Lakeside Boutique Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet
    • À la carte