Please note that this property does not accept American Express/Diners Club credit card payments. If these are provided at the time of booking, your reservation will not be confirmed until you supply an alternate card (such as a Visa or Mastercard) to process payment.

Please note the office closes at 17:00. For guests who arrive after 17:00, a note will be left outside reception with self-check-in details. Please contact the property using the contact details on the booking form for more details.

Please note that different policies and additional supplements may apply for bookings of more than 3 rooms.

Please note that all bookings incur a 3% processing fee. Our office hours are 9:00 to 17:00. However, if you will likely be arriving after closing, please let us know your estimated time of arrival so we can leave you a note on the 'late arrivals' board outside reception or please contact the property using the contact details on the booking form for more details.

Please inform Arrowtown Motel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

Guests under the age of 18 can only check in with a parent or official guardian.