- Please note there is a 2.75% surcharge for credit cards and contactless (paywave) payments.

Underage Guests:

- Any guest under the age of 18 must be accompanied by a parent or guardian. Guests travelling with children under the age of 18 must book out the entire room they are occupying.

- We do not allow children in shared environments, and guests that do not abide by this will be required to upgrade to a private configuration. If none are available then our cancellation policies will apply, and the party will not be able to stay.

Group Bookings:

- Bookings of more than 10 guests or beds, different cancellation policies and procedures apply. For further information please contact the property in advance, using the contact details found on the booking confirmation. Bookings of more than 20 guests, different cancellation policies and procedures apply. For further information please contact the property in advance, using the contact details found on the booking confirmation. Please note that to guarantee that all guests in a group booking are able to be accommodated in the same room you will need to contact the property prior to booking, using the contact details found on the booking form. Alternatively please book the appropriate room types provided that guarantee your party into the same room.

Bookings for 7 Days or Longer:

- When booking 7 days or more, different policies and additional supplements may apply. Bookings over New Year Period

- Please note that the property is an alcohol free zone during the New Year period

- Bookings over the New Year period (31 December to 02 January) will be cancelled if found with alcohol consumption.

Elevator:

-Please note that our elevator is shut down for guest use between the hours of 10pm and 9am.

Late Check-Ins:

-If you need to check in after reception closes (currently 7pm), you will need to contact us to organise this and we will need to take payment for your reservation in advance.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Absoloot Hostel Queenstown您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。