- Please note there is a 2.75% surcharge for credit cards and contactless (paywave) payments.

Underage Guests:

- Any guest under the age of 18 must be accompanied by a parent or guardian. Guests travelling with children under the age of 18 must book out the entire room they are occupying.

- We do not allow children in shared environments, and guests that do not abide by this will be required to upgrade to a private configuration. If none are available then our cancellation policies will apply, and the party will not be able to stay.

Group Bookings:

- Bookings of more than 10 guests or beds, different cancellation policies and procedures apply. For further information please contact the property in advance, using the contact details found on the booking confirmation. Bookings of more than 20 guests, different cancellation policies and procedures apply. For further information please contact the property in advance, using the contact details found on the booking confirmation. Please note that to guarantee that all guests in a group booking are able to be accommodated in the same room you will need to contact the property prior to booking, using the contact details found on the booking form. Alternatively please book the appropriate room types provided that guarantee your party into the same room.

Bookings for 7 Days or Longer:

- When booking 7 days or more, different policies and additional supplements may apply. Bookings over New Year Period

- Please note that the property is an alcohol free zone during the New Year period

- Bookings over the New Year period (31 December to 02 January) will be cancelled if found with alcohol consumption.

Elevator:

-Please note that our elevator is shut down for guest use between the hours of 10pm and 9am.

Late Check-Ins:

-If you need to check in after reception closes (currently 7pm), you will need to contact us to organise this and we will need to take payment for your reservation in advance.

Stag and Hen Parties/ motorcycle Gangs

Unfortunately due to past incidents, we regret to have to inform you that we do not allow ‘stag’, ‘buck’ or ‘hen’ parties and motorcycle ‘gangs’ at our accommodation. Any reservations found to be violating this rule will be asked to leave without refund.

Sisseregistreerimisel tuleb külastajatel esitada kehtiv fotoga isikut tõendav dokument ja krediitkaart. Palun pane tähele, et erisoovide täitmist ei saa alati tagada ja need täidetakse vastavalt võimalustele sisseregistreerimisel ning nende täitmisel võivad kehtida lisatasud.

Palume majutusasutusele Absoloot Hostel Queenstown oma eeldatav saabumisaeg ette teatada. Saad oma saabumise aja kirjutada broneeringu tegemisel erisoovide väljale või võtta majutusasutusega otse ühendust, kasutades selleks oma broneeringu kinnituses olevaid kontaktandmeid.

Koroonaviiruse (COVID-19) tõttu on majutusasutuses praegu lisameetmed ohutu ja sanitaarse keskkonna tagamiseks.

Koroonaviiruse (COVID-19) tõttu on majutusasutuse vastuvõtulaua ja teenuste lahtiolekuaegu lühendatud.

Valitsuse juhiste alusel võib see majutusasutus nende juhiste kehtimise ajal koroonaviiruse (COVID-19) levimisvõimaluse vähendamiseks küsida külastajatelt lisadokumente, et kinnitada isikut, reisikava ja muud asjakohast teavet.

Koroonaviiruse (COVID-19) tõttu veendu, et seda majutusasutust broneerides järgiksid kindlasti sihtkoha kohaliku valitsuse juhiseid, sealhulgas reisi eesmärki, rühma lubatud suurust jms puudutavaid juhiseid.

Koroonaviiruse (COVID-19) karantiini jaoks ei ole võimalik selles majutusasutuses peatuda.