Guests are required to call the property at the telephone number provided to make an appointment for check-in at least 1 hour before the guest arrives. In case the guest contacts the property less than one hour before check-in closing time to make an appointment for check-in, the property reserves the right to reject such a request. Guests will receive instructions with their host number on the day of arrival. Please note that the accommodation's check-in times are very strict. A late check-in must be notified and approved by the property. If the property does not respond, it will be considered unapproved. If the guest does not check-in within the property's opening hours, the property has the right to mark the reservation as a no-show, with a full cancellation fee. Guests under 18 years old can only check-in with a parent or official guardian. Guests must present a photo ID and a credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after booking to give you instructions. Please let Royal Imperial Suites know your expected arrival time in advance. You can use the Special Requests box during booking, or contact the property directly using the contact details in your confirmation email.

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