The credit card which was used to make the reservation needs to be presented upon check-in. If this is not possible, please contact the hotel directly.

Please notice whenever a reservation is made for

• 8 or more rooms per night,

• 16 or more people per night,

• booking value from € 4,000

this is considered a group reservation. When making a group reservation, the accommodation will contact the guests and state a different cancellation policy or cancel the reservation. In case the booker does not agree with this terms, Cityden is allowed to cancel the reservation.

All reservations over 14 nights have a different cancellation policy. The accommodation will reach out to inform on this policy. In case the booker does not agree with these terms, Cityden is allowed to cancel the reservation.

Once a week guests receive a full cleaning of the studio, this includes cleaning of the apartment, bathroom, kitchen and linen change. Additional towels can be taken free of charge from the communal laundry rooms situated on each floor of the aparthotel. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Cityden Aparthotels endeavors to provide accurate depictions of room/apartment types on its official website and third-party platforms. It is important for guests to understand that the images, floorplans, and descriptions are purely illustrative. They serve as a general representation and are not intended to confer any specific rights to guests. No rights can be derived from these representations.

It is important for guests to understand that the images, floorplans, and descriptions are purely illustrative. They serve as a general representation and are not intended to confer any specific rights to guests.

При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и банковскую карту. Обратите внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты.

В этом объекте нельзя устраивать девичники, мальчишники и другие подобные вечеринки.

При заезде необходимо оплатить страховой залог в размере € 150. Платеж производится банковской картой. Вы получите внесенную сумму в течение 7 дней. После проверки состояния объекта размещения залог будет полностью возвращен на вашу банковскую карту.