Reception Hours: Monday-Friday 08:00-20:00 / Saturday - Sunday 08:00-18:00.

Please let Resort Citta Romana know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. Expected arrival time is only necessary if check-in is later than 18:00 hours.

Resort Citta Romana only takes reservations for treatments from persons who are 21 years of age or older. Reservations made by persons under the age of 21 are therefore not valid.

Due to the tranquility of the resort, the villas at the resort are not rented to groups of young people looking for a location to party or similar.

Groups of young people over 21 can be booked on request. After booking, Citta Romana will contact you and they will ask some questions to decide whether the reservation will be confirmed.

Upon arrival, Citta Romana reserves the right to refuse a group upon check-in and in the case of non-compliance with the park rules, they can be immediately evicted from the park without a refund.

The on-site shop is open 7 days a week.

Please note that guests staying for 1 or 2 nights can check in from 12:00 and can check out until 12:00.

Breakfast is available for EUR 19.50 per person.This can be requested on a daily basis.

Late check-out is possible upon request, for an additional fee depending on availability.

When travelling with pets, please note that an extra charge of EUR 30 per pet, per stay applies. Maximum 2 pets per room.

請提前告知Resort Citta Romana您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人需於入住前轉帳預付訂金，以作為訂房擔保。住宿處會在完成預訂後聯繫您，提供銀行轉帳相關指示。

須支付 € 250 損壞押金。 住宿方將會在您抵達前 天收取這筆款項。 您將透過銀行轉帳支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過銀行轉帳將押金全額退還。