o For questions about an invoice or payment, please contact the accommodation provider

o Refunds will be returned to the same account you paid with within 30 days

o Information about allergens and allergies can be obtained from the relevant restaurant on location

o Check / Check out times are as follows:

Check in : From 4 pm (Belgian parks : 3 pm)

Check out : 10.00 a.m. at the latest (Belgian parks : 10.00 a.m.)

o Breakfast is not included in the offered rate

o Most of our accommodations are equipped with a baby bed and high chair (there are exceptions, please contact the accommodation provider to ensure that the accommodation you have booked also includes these facilities)

o It is possible to book a preferred location and/or extras at an additional cost (such as the location of the hotel room / connecting rooms / breakfast, etc.). Do you wish to reserve this? Please enter your request in the special field during the booking process. Our colleagues will then review your request and respond to it as soon as possible.

o Parking is free on our own grounds, on designated parking spots

o Bed linen and towels are included in the offered rates