Please note that the credit card used to make the booking needs to be shown upon check-in and the name of the lead guest needs to be the same as the name on the credit card. Failure in providing the correct credit card upon arrival may result in guests having to pay with an alternative credit card at the hotel directly. Please note that debit and credit cards will be authorised at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorisation will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Please note that early check in can never be guaranteed and is always subject to availability upon arrival. A maximum vehicle height of 180 cm is allowed and it costs EUR 50 per day. If breakfast is included in the room rate, then one child under 11 can stay free of charge in the room. Breakfast is ½ price for children under 12 years old. When booking [9] rooms or more, different policies and additional supplements may apply. The apartments are on various floors, all of which are not served by an elevator. Please note that dogs and cats are allowed upon request and subject to approval, with a maximum weight of 25kg. Limited availability. A charge of 50 € per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Els menors de 18 anys només poden fer el check-in acompanyats d'un progenitor o tutor legal.