Get the celebrity treatment with world-class service at Hotel Heinitzburg

Hotel Heinitzburg is a restored castle with a unique architecture, set on top of a hill in Windhoek. It features a pool in a manicured garden, a wine cellar and two restaurants. The rooms are gracefully decorated with classic finishes. Each room is air-conditioned and comes equipped with a minibar and flat-screen satellite TV. The private bathroom includes a shower and free toiletries. Heinitzburg’s gourmet restaurant, Leo’s at the Castle overlooks the skyline of the city and offers an à la carte menu. The Garden Terrace with views of the surrounding mountains serves snacks and refreshments. Guests can relax on sun loungers around the swimming pool. For those looking for a bit of adventure, the Daan Viljoen Game Reserve can be found 25 km away. Free Wi-Fi and private parking is available. Eros Airport is a 12-minute drive away and Windhoek Hosea Kutako International Airport is 40 km from the hotel.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.5
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.5
Location
9.5
Free WiFi
8.5
High score for Windhoek
Select topics to read reviews:

Guests who stayed here loved

  • Steve
    United Arab Emirates United Arab Emirates
    Staff, restaurant, room were all absolutely fantastic
  • Connie
    Canada Canada
    Everything was perfect. Perfect, I know hard to believe but what a lovely place. Staff, beautiful room, great food, everything was perfect.
  • Karen
    United States United States
    Oasis in the middle of Windhoek. Breakfast on the patio overlooking the beautiful views and endless cups of coffee… what more could a person ask for?
  • Jon
    United Kingdom United Kingdom
    The staff were brilliant. Very professional and helpful. The rooms were superb. The restaurant was being renovated when we were there but the food was fantastic and the setting was beautiful.
  • Jesus
    Angola Angola
    I loved how clean the rooms are and the decorations. It made me feel like home. For me a hotel must make me feel like I’m at home in terms of cleanliness and comfortableness, including the decor. This hotel met all the things I mentioned, the air...
  • Graham
    Spain Spain
    The pool was great, the terrace for breakfast and dinner amazing, the beds comfortable, the food was good
  • Julia
    Namibia Namibia
    Clean, comfortable, beautiful view of the city Kind staff and spacious rooms 👌🇳🇦💜
  • Martin
    United Kingdom United Kingdom
    Extremely friendly and attentive staff. Nothing was to much trouble.
  • Nicola
    France France
    We very much enjoyed our stay in Heinitzburg castle and would definitely return. The staff were very pleasant and professional and the room was large and comfortable. We appreciated the air conditioning on the room. We loved the hotel terrace to...
  • Falck
    South Africa South Africa
    Excellent service from staff, always trying to make one comfortable.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Open for
      Dinner

Facilities of Hotel Heinitzburg
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Room service
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Outdoors
  • Terrace
  • Garden
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
Food & Drink
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Luggage storage
    • Wake-up service
    • Currency exchange
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    • Babysitting/child services
      Additional charge
    • Airport shuttle
      Additional charge
    • Room service
    Safety & security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Hardwood or parquet floors
    • Heating
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
    • Pool/beach towels
    • Sun loungers or beach chairs
    Wellness
    • Sun umbrellas
    • Sun loungers or beach chairs
    Languages spoken
    • German
    • English

    House rules
    Hotel Heinitzburg takes special requests - add in the next step!

    Check-in
    From 14:00 to 23:00
    Check-out
    From 07:00 to 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 4 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    FAQs about Hotel Heinitzburg

    • The prices at Hotel Heinitzburg may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel Heinitzburg has 1 restaurant:

      • Restaurant
    • Hotel Heinitzburg offers the following activities / services (charges may apply):

      • Golf course (within 3 km)
      • Swimming Pool
    • Hotel Heinitzburg is 0.9 miles from the centre of Windhoek. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Heinitzburg include:

      • Twin
      • Double
    • Check-in at Hotel Heinitzburg is from 14:00, and check-out is until 11:00.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.