Located in Arau, 16 miles from Asian Cultural Village, Vilana Hotel has air-conditioned accommodations and a shared lounge. The property provides a tour desk and luggage storage space for guests. With a private bathroom equipped with a bidet and free toiletries, rooms at the inn also have free WiFi, while some rooms also offer a city view. Dinosaur Park Dannok is 16 miles from Vilana Hotel. Sultan Abdul Halim Airport is 22 miles from the property.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

FREE parking!


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
1 full bed
1 twin bed
and
1 full bed
2 full beds
2 twin beds
2 twin beds
1 queen bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
8.4
Location
8.5
Free Wifi
6.7
Low score for Arau

Select topics to read reviews:

Guests who stayed here loved

  • Muhammad
    Malaysia Malaysia
    Love the environment there. Quiet place and got so many facilities nearby like 24 hours laundry shop, street stalls and mini markets.
  • Nora
    Malaysia Malaysia
    All servis is so good.. Next trip will repeat to staycation here again.
  • Najwa
    Malaysia Malaysia
    The ambience is very nice, very aesthetic. Lady at the front counter very helpful, beds are super nice & comfy. Really worth the price.
  • Lazima
    Malaysia Malaysia
    clean toilet, body showers and shampoo smells good
  • Najmilia
    Malaysia Malaysia
    Comfortable stay with convenient amenities! The hotel is equipped with a lift, making it easy for carrying items or assisting elderly guests. The room was clean, and the location is ideal – close to a laundromat, mart, and nearby restaurants.
  • Kamini
    Malaysia Malaysia
    Clean, comfortable bed, good quality linen, towel. Shower gel and shampoo provided. Key card with scanning, located close to town, 5-10 mins drive/easy to get grab taxi.
  • Peinee
    Malaysia Malaysia
    The hotel is new n clean. The atmosphere in the hotel lobby is good.
  • Zara
    Malaysia Malaysia
    The hotel staff ensures the check-in process made easy for late check-in. Room were just nice with 2 double beds, clean toilets and facilities. Clear instructions and welcoming.
  • Ayza
    Malaysia Malaysia
    Very calming and the place is really aesthetically pleasing
  • Firdaus
    Malaysia Malaysia
    beautiful decoration of the lobby and the door knob key card was modern.

Area info

Amenities of Vilana Hotel
Great facilities! Review score, 8.2

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Free parking

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

Room Amenities

  • Clothes rack

Activities

  • Temporary art galleries

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available at a location nearby (reservation is not possible).

  • Street parking

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Private check-in/out
  • Baggage storage
  • Tour desk

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access

General

  • Air conditioning
  • Smoke-free property
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms

Languages Spoken

  • English
  • Malay
  • Chinese

House rules
Vilana Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 8:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about $11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Parties
Parties/events are not allowed

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Vilana Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Vilana Hotel

  • The prices at Vilana Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Vilana Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Vilana Hotel offers the following activities/services (charges may apply):

    • Temporary art galleries
  • Yes, Vilana Hotel is popular with guests booking family stays.

  • Vilana Hotel is 2.1 miles from the center of Arau. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Vilana Hotel include:

    • Double
    • Triple
    • Family
    • Twin