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Operating a 24-hour front desk, the strictly smoke-free U Hotel Penang features stylish and contemporary accommodation with free WiFi access throughout the property. It offers complimentary parking on site. Airport shuttle service can be arranged at a surcharge. Tastefully furnished, air-conditioned rooms come with a desk, clothes rack, in-room safe and a flat-screen TV with satellite channels. Electric kettle and hairdryer are also included. The en suite bathroom has shower facility, towels and free toiletries. At U Hotel Penang, the friendly staff can assist guests with car rentals, laundry services and tour arrangements. Luggage storage facility is available, while fax/photocopying can be done at the business centre. The hotel is 1.1 km from University Science Malaysia (USM) and 2.3 km from Queensbay Mall. Penang Bridge is 5.4 km away, while Penang International Airport is accessible with a 6 km drive.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.6
Facilities
8.2
Cleanliness
8.5
Comfort
8.4
Value for money
8.2
Location
8.7
Free WiFi
7.6

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Guests who stayed here loved

  • Khairunnisa
    Singapore Singapore
    Location is good. Supermarket, eateries, laundry shop all within walking distance. Easy to get grab around also. Iron and iron board all provided.
  • Lia
    Malaysia Malaysia
    everything ok... strategic location & easy to parking.
  • Mazlina
    Malaysia Malaysia
    The room is clean,the facilities were complete,and i am able to watch netflix using my own account. For me this is very convenient as a form of entertainment when i stay in the room.
  • Adedoyin
    United Kingdom United Kingdom
    The cleaning service was great. Receptionists were helpful.
  • Gin
    Malaysia Malaysia
    Helpful staff from front desk to house keeping. Decent and clean room, next door got coffee bean and nearby got few choice of food. Tv size just nice. The bed is not too sofa and like it. Our room facing carpark where we can see our car abd...
  • Zachy
    Malaysia Malaysia
    Small, convient & very clean boutique hotel. Took me by surprise. Rooms were small but it was nice & clean. Toilets are good & the shower had a nice strong water pressure. It was very good.
  • Cooper
    Australia Australia
    The room was very clean and had fantastic air conditioning. The bathroom was far beyond all expectations; the pressure of the shower has by far been the best I have EVER had. The location is very close to places to eat and to buy groceries. The...
  • Amin
    Malaysia Malaysia
    Clean, comfortable, nice and friendly staff, parking available, location near USM and tapak pesta.
  • Eunice
    Hong Kong Hong Kong
    Good location with a coffee shop right next to it. There is a supermarket close by. It was a perfect one night stay before heading to the airport.
  • Ahsaz
    Malaysia Malaysia
    Spaciois Near to eateries A lots of parking space at the back of the hotel

Hotel surroundings

Facilities of U Hotel Penang
Great facilities! Review score, 8.2

Most popular facilities

  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen

View

  • City view

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone

Food & Drink

  • Coffee house on site

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Services

    • Daily housekeeping
    • Luggage storage
    • Wake-up service
    • Fax/photocopying
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safety deposit box

    General

    • Air conditioning
    • Non-smoking throughout
    • Hardwood or parquet floors
    • Lift
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron

    Accessibility

    • Toilet with grab rails
    • Wheelchair accessible

    Languages spoken

    • English
    • Malay
    • Chinese

    House rules
    U Hotel Penang takes special requests - add in the next step!

    Check-in
    From 15:00
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MYR 200 is required on arrival. That's about £35. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.

    A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about U Hotel Penang

    • Room options at U Hotel Penang include:

      • Double
      • Twin/Double
    • U Hotel Penang is 3.7 miles from the centre of Bayan Lepas. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at U Hotel Penang is from 15:00, and check-out is until 12:00.

    • U Hotel Penang offers the following activities / services (charges may apply):

      • The prices at U Hotel Penang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.