Get the celebrity treatment with world-class service at The Prestige Hotel Penang

Set in George Town, 2.6 km from Northam Beach, The Prestige Hotel Penang offers accommodation with a fitness centre, free private parking, a restaurant and a bar. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk. The hotel features an outdoor swimming pool and a concierge service. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Guests at The Prestige Hotel Penang can enjoy a buffet breakfast. Wonderfood Museum is 200 metres from the accommodation, while 1st Avenue Penang is 1.8 km from the property. Penang International Airport is 15 km away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Design Hotels
Hotel chain/brand

Property highlights

Situated in the best rated area in George Town, this hotel has an excellent location score of 9.1

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.5
Location
9.1
Free WiFi
8.6
High score for George Town

Select topics to read reviews:

Guests who stayed here loved

  • Pauline
    Australia Australia
    Friendly and professional staff. Great location. Salt water pool with a view of the Malacca Straits!
  • Gillian
    Malaysia Malaysia
    Easy walking distance to the old town, nice pool, comfortable room with all mod-cons
  • Almaz
    Belgium Belgium
    The room was amazing and really comfortable. The staff was really friendly and helpful. Great service!
  • Tobs
    Germany Germany
    Beautiful hotel in the center of Georgetown, but still quiet and relaxing. Great pool area and views made the stay special and enjoyable. The staff is friendly and helpful. Our family room was spacious, clean and very well equipped.
  • Gina
    Australia Australia
    Beautiful, modern and bright hotel - very comfortable, large room Excellent shower! Lovely infinity pool with a great view Helpful and very friendly staff The Glasshouse restaurant was lovely - I enjoyed my breakfasts and a couple of other meals...
  • Nadya
    Australia Australia
    Great location. Staff were unbelievably accommodating and couldn’t do enough to make our stay comfortable. Breakfast options were great for both the menu & buffet options.
  • Yun
    Singapore Singapore
    Many complimentary stuffs to enjoy. The most impressive thing was the in-built water filter in the room!!
  • Siti
    Malaysia Malaysia
    I loveeee everything here..their staff was so helpful n friendly..good environment..clean n comfortable ❤️
  • Sabrina
    Malaysia Malaysia
    The hotel seems new, the facilities are all top notched and clean. Will definitely stay there again if we're in Penang!!
  • Alison
    United Kingdom United Kingdom
    Fantastic staff, exceptionally clean, great facilities, huge comfy bed close to everythinh

Hotel surroundings

Restaurants
1 restaurant on site

  • The Glasshouse
    • Cuisine
      Italian • Malaysian • Pizza • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

Facilities of The Prestige Hotel Penang
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Alarm clock

View

  • View

Kitchen

  • Coffee machine
  • Tumble dryer
  • Electric kettle

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Services

  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool

  • Pool with view
  • Salt-water pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • Mandarin
  • English
  • Malay

House rules
The Prestige Hotel Penang takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about £35. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 120 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in.

For guests who choose to pay directly to booking.com, a valid photo ID is required upon arrival.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that a 50% non-refundable deposit payment is required for group booking (of 10 or more rooms) upon booking confirmation to guarantee your reservation. Please contact the property directly for more information using details from the Booking Confirmation.

In view of a scheduled maintenance by Tenaga Nasional Malaysia, our local electricity provider, there will be power disruption on 11th March 2024 from 10am - 3pm. Limited electricity will be available during this period, and air conditioning will not be operational. If you have questions or concerns, please contact hotel directly for further information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Prestige Hotel Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Prestige Hotel Penang

  • Room options at The Prestige Hotel Penang include:

    • Twin
    • Double
    • Family
    • Suite
  • Check-in at The Prestige Hotel Penang is from 15:00, and check-out is until 12:00.

  • The Prestige Hotel Penang has 1 restaurant:

    • The Glasshouse
  • The Prestige Hotel Penang is 0.9 miles from the centre of George Town. All distances are measured in straight lines. Actual travel distances may vary.

  • The Prestige Hotel Penang offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Foot massage
    • Spa facilities
    • Full body massage
    • Swimming Pool
    • Head massage
    • Back massage
    • Fitness
    • Spa/wellness packages
    • Couples massage
    • Neck massage
    • Hand massage
  • The prices at The Prestige Hotel Penang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at The Prestige Hotel Penang can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Buffet
  • Yes, The Prestige Hotel Penang is popular with guests booking family stays.