A tourist tax of MYR 10 per room per night is applicable to all foreign guests. If you choose to pay at the property upon your arrival, you will have to pay the tourist tax directly at the property. If you pay for your reservation via Booking.com, we will collect this tax from you directly. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted from the extra charge.

Please present the same credit card used to guarantee your booking when checking in at the hotel. Please note that hotel may contact the cardholder for verification purposes.

The property requires a refundable security deposit upon check-in.

We wish to inform you about an upcoming water disruption that is necessary for improving our infrastructure and enhancing your overall experience during your stay with us.

The temporarily interrupt water supply on the following dates and times:

24 September 2024: Block A | Level 47-31 | All Units | 00:00 to 7:00

25 September 2024: Block A | Level 16 -9 | All Units | 00:00 to 7:00

26 September 2024: Block B | Level 16 -LG | All Units | 00:00 to 7:00

Please note, the Style Restaurant on Level G and the public restrooms on Levels G and GM will also be affected during these times.

We kindly ask you to ensure that all faucets are turned off and to store enough water for personal use before the disruption begins.

This property does not accommodate parties or wedding groups.

Any damage or loss to the property caused by the guests, including from smoking outside designated areas, will incur a cost an extra charge of MYR 500. Damages will be charged to the debit/credit card provided at the time of booking.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知THE FACE Style Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：MYR 500。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。