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Set in a 12th century French medieval castle, The Chateau Spa & Wellness Resort features luxuriously furnished rooms and suites. It features extensive wellness programs, 5 dining options and free WiFi throughout. Elegantly decorated, every unit is air-conditioned and also fan-cooled. It is appointed with lush chairs and sofas, as well as wooden furniture. The private bathroom comes with premium bath amenities and a hairdryer. The on-site restaurants serve organic and fresh produce. L'assiette offers fine dining experience, and La Vie opens all-day. Snack can be enjoyed at Belle Vue, while drinks and cocktails are available at Le Rouge and Salon Lounge. The organic La Sante spa offers pampering massage treatments, body cleansing and natural remedies. Guests can also join a horseback riding course, yoga classes or book a training session. Friendly staff at the resort can guide you through the available outdoor activities. Luxury transport services are available upon request. The Chateau Spa & Wellness Resort is 25 mi from Genting Highlands and 34 mi to Kuala Lumpur. Kuala Lumpur International Airport is 67 mi from the resort.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Berjaya Hotels & Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Fitness center

Game room

Spa


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Availability

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Room Type
Number of guests
 
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
2 twin beds
1 queen bed
or
2 twin beds
2 twin beds
2 twin beds
1 queen bed
1 queen bed
Bedroom
1 king bed
Living room
1 sofa bed
2 twin beds
2 twin beds
and
1 queen bed
1 queen bed
or
2 twin beds
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Guest review summary
Guests commended the <b>friendly staff</b> and the beautiful <b>location</b>. <b>Room cleanliness</b> was appreciated, though <b>breakfast</b> received mixed reviews for variety. <b>Room comfort</b> was praised, but the <b>swimming pool</b> had mixed feedback regarding maintenance. Room soundproofing was also a mixed point.
This is an automated summary based on 151 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.5
Facilities
8.7
Cleanliness
9.1
Comfort
9.2
Value for money
8.6
Location
8.9
Free Wifi
9.1
High score for Bukit Tinggi

Area info

Restaurants
1 Restaurant On Site

  • La Vie
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Resort facilities at The Chateau Spa & Wellness Resort
Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Room service
  • Bar

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Activities

  • Themed dinners
    Additional charge
  • Walking tours
    Additional charge
  • Darts
  • Karaoke
    Additional charge
  • Pool table
    Additional charge
  • Game room

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Malay
  • Cantonese
  • Chinese

House rules
The Chateau Spa & Wellness Resort takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $45. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The minimum age to access The La Sante Spa is 16 years old.

Pool is fully operational

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about The Chateau Spa & Wellness Resort

  • The Chateau Spa & Wellness Resort is 3.7 miles from the center of Bukit Tinggi. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Chateau Spa & Wellness Resort on this page.

  • The prices at The Chateau Spa & Wellness Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Chateau Spa & Wellness Resort offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Pool table
    • Game room
    • Karaoke
    • Darts
    • Walking tours
    • Themed dinners
    • Beauty services
    • Swimming pool
    • Facial treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
  • The Chateau Spa & Wellness Resort has 1 restaurant:

    • La Vie
  • Room options at The Chateau Spa & Wellness Resort include:

    • Suite
    • Twin/Double
    • Twin
    • Double
    • Family
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at The Chateau Spa & Wellness Resort can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Buffet
  • Check-in at The Chateau Spa & Wellness Resort is from 3:00 PM, and check-out is until 12:00 PM.