From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The property offers a boat transfer service at a surcharge. Please contact the property for more details if you wish to use the service. Return transfer from The Magellan Sutera to Rampayan Jetty will be at RM78nett per person (per adult and per child above 3 years old).

Return land transfer from The Magellan Sutera, Kota Kinabalu to Sutera Jetty Mantanani, Kota Belud

Return land transfers are not included in the rates unless stated in the confirmation. To arrange land transfers, reservations must be made at least 48 hours (2 days) in advance.

Extra charges apply for adults and children aged 3 and above. For more information, please contact the resort directly.

Return boat transfer : The resort is on an island, with only one boat trip available daily.

Jetty to Resort : The boat departs from Jetty Sutera Mantanani at 14:15. Please arrive by 13:45 for registration.

Resort to Jetty : The return boat from the island leaves at 13:00

Jetty Location: Boat transfers will take place at Jetty Sutera Mantanani.

Rate for 2 (two) persons (per room) included in purchase for all room packages on Christmas Eve (24 December 2024) and New Year Eve (31 December 2024). Additional pax/person will be chargeable at RM98.00nett per adult & RM 60.00nett per child aged 3 to 12 years old whereby guests will pay direct to resort upon check-in.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Sutera @ Mantanani Island Resort & Spa您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

因應新冠肺炎（COVID-19）疫情，此住宿嚴格落實維持社交距離的措施。

由於新冠肺炎（COVID-19）疫情，住客必須於所有室內公共區域佩戴口罩。

入住時須支付 MYR 100 損壞押金。 此筆費用將以現金支付。 您辦理退房時將獲得退費。 住宿檢查確認後會以現金全額退還押金。